Edenred

1 week ago

Analista de Chatbot Jr.

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Create, review, and continuously update chatbot content to ensure clear, accurate answers aligned with user needs. Monitor and analyze user interactions to spot patterns, trends, and improvement areas. Implement quality control processes to keep information precise and up to date. Collaborate with Technology, Product, and Support teams to align chatbot content with company strategy, and stay current on new chatbot/AI tools and best practices to suggest enhancements.

Location: Brazil

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Entry level

Key Responsibilities

•Create, review, and continuously update chatbot responses and content to be informative, clear, and relevant to user needs.
•Monitor and analyze user interactions to identify patterns, trends, and areas needing updates or improvements.
•Implement and manage quality control processes to keep chatbot information accurate and current.
•Collaborate with Technology, Product, and Support teams to align chatbot content with company strategy.
•Stay up to date on new chatbot and artificial intelligence tools and best practices, proposing innovations when appropriate.

Key Requirements

•Complete higher education.
•Familiarity with chatbot development platforms and content management tools.
•Ability to analyze interaction data and relevant metrics using analytics tools.
•Basic understanding of programming languages and software development.
•Clear, concise communication with different audiences and teams; ability to manage multiple tasks and deadlines.

Skills:CommunicationCritical thinkingProblem solvingTime managementMulti-tasking

Company Brief

Edenred

Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2010

Website LinkedIn

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Edenred

1 week ago

Analista de Chatbot Jr.

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Brazil

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Entry level

Key Responsibilities

•Create, review, and continuously update chatbot responses and content to be informative, clear, and relevant to user needs.
•Monitor and analyze user interactions to identify patterns, trends, and areas needing updates or improvements.
•Implement and manage quality control processes to keep chatbot information accurate and current.
•Collaborate with Technology, Product, and Support teams to align chatbot content with company strategy.
•Stay up to date on new chatbot and artificial intelligence tools and best practices, proposing innovations when appropriate.

Key Requirements

•Complete higher education.
•Familiarity with chatbot development platforms and content management tools.
•Ability to analyze interaction data and relevant metrics using analytics tools.
•Basic understanding of programming languages and software development.
•Clear, concise communication with different audiences and teams; ability to manage multiple tasks and deadlines.

Skills:CommunicationCritical thinkingProblem solvingTime managementMulti-tasking

Company Brief

Edenred

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2010

Website LinkedIn