Mastercard

1 week ago

Analyst, Business Process Improvement

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Support the Data & Services Delivery organization by aggregating staffing needs at the regional level, coordinating prioritization across product lines, and assigning resources to client engagements using predefined criteria. Manage internal system settings throughout the engagement lifecycle and consolidate utilization indicators to reflect true available capacity. Partner with squad leads and people managers to translate performance evaluation results and development needs into opportunities, in an agile environment with shifting priorities.

Location: Mexico City, São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Aggregate regional staffing needs, including engagement requirements, and coordinate prioritization between product lines.
•Assign resources to client engagements in cooperation with Delivery leadership using predefined criteria to optimize utilization across clusters and markets.
•Manage internal systems settings through all phases of the engagement lifecycle.
•Aggregate utilization indicators to ensure accurate view of available capacity, accounting for leaves of absence, relocations, and part-time resources.
•Consolidate performance evaluation results with squad leads and people managers, translating identified development needs into opportunities for Delivery team members.

Key Requirements

•Ability to partner closely with Delivery team members and stakeholders.
•Strong business acumen to optimize resource utilization based on delivery/business drivers.
•Interest in consultant well-being and development, focused on improving team member experience.
•Experience working in an agile environment with short sprints, changing briefs, and ad-hoc teams.
•Capability to manage multiple priorities simultaneously.

Skills:PartnershipBusiness acumenAgilityProject managementPrioritization

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

1 week ago

Analyst, Business Process Improvement

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Mexico City, São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Aggregate regional staffing needs, including engagement requirements, and coordinate prioritization between product lines.
•Assign resources to client engagements in cooperation with Delivery leadership using predefined criteria to optimize utilization across clusters and markets.
•Manage internal systems settings through all phases of the engagement lifecycle.
•Aggregate utilization indicators to ensure accurate view of available capacity, accounting for leaves of absence, relocations, and part-time resources.
•Consolidate performance evaluation results with squad leads and people managers, translating identified development needs into opportunities for Delivery team members.

Key Requirements

•Ability to partner closely with Delivery team members and stakeholders.
•Strong business acumen to optimize resource utilization based on delivery/business drivers.
•Interest in consultant well-being and development, focused on improving team member experience.
•Experience working in an agile environment with short sprints, changing briefs, and ad-hoc teams.
•Capability to manage multiple priorities simultaneously.

Skills:PartnershipBusiness acumenAgilityProject managementPrioritization

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor