Platform Engineer - NOC Level 2

NTT
Canberra
Workplace: OnsiteFull timeFunction: DevOps, Cloud & InfrastructureExperience: 3-5 yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Troubleshooting","Proactive incident response","Mentorship"]

Support and maintain enterprise platform infrastructure in a 24x7 Network Operations Centre, helping ensure reliability, availability, and performance of nationally significant services. Triage and resolve incidents and service requests within SLAs, manage change windows, monitor capacity and performance, and improve problem management. Build automation with Ansible/Packer, test patches and upgrades, maintain operational documentation, and mentor Level 1 engineers while working within security and compliance governance frameworks.

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FursaFursa
NTT
NTT
5 days ago

Platform Engineer - NOC Level 2

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Source: Company careers pageValidated by: Fursa AI
Last checked: 53 minutes agoStatus: Live

Job Summary

Support and maintain enterprise platform infrastructure in a 24x7 Network Operations Centre, helping ensure reliability, availability, and performance of nationally significant services. Triage and resolve incidents and service requests within SLAs, manage change windows, monitor capacity and performance, and improve problem management. Build automation with Ansible/Packer, test patches and upgrades, maintain operational documentation, and mentor Level 1 engineers while working within security and compliance governance frameworks.
Location: Canberra
Workplace: Onsite
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Support, maintain, and improve enterprise platform infrastructure in a managed services environment.
  • •Investigate, troubleshoot, and resolve incidents and service requests within agreed SLAs.
  • •Plan and implement infrastructure changes within approved change windows.
  • •Monitor performance, availability, and capacity, and proactively identify issues before impact.
  • •Develop automation to reduce manual effort and support release testing for patches and infrastructure upgrades.

Key Requirements

  • •3-5 years of experience supporting enterprise platform infrastructure in production environments.
  • •Hands-on Windows Server and Linux administration in enterprise settings.
  • •Experience with virtualization, including VMware and VMware vSAN.
  • •Ability to manage change control processes and operational support activities, working effectively in a 24x7 environment.
  • •Relevant automation and infrastructure tooling experience (e.g., Ansible and Packer) and strong troubleshooting/problem-solving skills.
Experience:3-5 yearsManaged servicesEnterprise IT24x7 operationsMission-critical environmentsNetwork operations center
Education:Bachelor's in Information Technology, Engineering, or a related discipline
Skills:CommunicationStakeholder managementTroubleshootingProactive incident responseMentorship
Tech Stack:Windows ServerRed Hat Enterprise Linux (RHEL)Active Directory Certificate AuthorityActive DirectoryDomain ServicesDDI ManagementVMwareVMware vSANCisco HyperFlex Data PlatformCohesityTaniumSFTPAnsiblePackerGitLabLogicMonitorInfrastructure automationOrchestrationActive Directory integrationPrivileged Access Management (PAM)

Eligibility

Nationality:Australian National
Security Clearance:Baseline

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn