3 days ago

Senior Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Own a customer-first product roadmap by turning qualitative and quantitative customer signals, market research, and analytics into focused releases. Partner with Design and Engineering (team of six product managers) to validate ideas early, prototype experiments, and align cross-functional stakeholders on goals and trade-offs. Define success metrics, track adoption and retention, and collaborate with GTM to ensure launches drive measurable customer and business outcomes, including stepping in as a technology lead when needed.

Location: Americas

Workplace: Remote

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Identify and validate customer problems using user research, usage analytics, partner insights, and AI-powered discovery tools.
•Prototype and run focused experiments to test hypotheses and de-risk new ideas early in development.
•Lead cross-functional planning by aligning Engineering, Design, and business stakeholders around product goals and trade-offs.
•Drive feature strategy and roadmap initiatives rooted in customer impact and market opportunity.
•Define product success metrics and track adoption, engagement, and retention; work with GTM stakeholders to ensure successful launches.

Pay and Benefits

Salary: USD 166,000 - 224,000 annually

Perks:Health InsuranceDentalVisionParental LeavePaid LeaveRemote WorkWellness StipendLearning Budget

Key Requirements

•7+ years of product management experience, ideally in B2B SaaS or platforms using behavioral data for automation or messaging.
•Strong analytical skills with comfort using metrics dashboards and using data to shape direction and evaluate impact.
•Proven ability to lead feature development independently, reduce scope, and deliver outcomes with tight teams.
•High product intuition with humility and experimentation—comfortable being wrong and learning quickly.
•Exceptional written communication and decision-framing skills, especially in remote and async-first environments.

Experience:7+ yearsB2B SaaSBehavioral dataAutomationMessagingAI tooling

Skills:CommunicationAnalytical skillsExperimentationProduct intuitionDecision-framing

Languages:English

Tech Stack:AIAPIsData modelsMetrics dashboardsWeb applicationsUsage analyticsSMS/RCS

Company Brief

Customer

Customer.io provides a customer engagement platform that lets businesses send data-driven email, push, SMS, in-app messages, and webhooks to build personalized user journeys and improve retention and lifecycle communications.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Revenue: USD 25M to 50M

Growth: Growth Stage Startup

Valuation: USD 500M to 1B

Funding: Series A

Headquarters: Portland, United States

Founded: 2012

Glassdoor: 3.6

Website LinkedIn Glassdoor

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Customer

3 days ago

Senior Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Americas

Workplace: Remote

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Identify and validate customer problems using user research, usage analytics, partner insights, and AI-powered discovery tools.
•Prototype and run focused experiments to test hypotheses and de-risk new ideas early in development.
•Lead cross-functional planning by aligning Engineering, Design, and business stakeholders around product goals and trade-offs.
•Drive feature strategy and roadmap initiatives rooted in customer impact and market opportunity.
•Define product success metrics and track adoption, engagement, and retention; work with GTM stakeholders to ensure successful launches.

Pay and Benefits

Salary: USD 166,000 - 224,000 annually

Perks:Health InsuranceDentalVisionParental LeavePaid LeaveRemote WorkWellness StipendLearning Budget

Key Requirements

•7+ years of product management experience, ideally in B2B SaaS or platforms using behavioral data for automation or messaging.
•Strong analytical skills with comfort using metrics dashboards and using data to shape direction and evaluate impact.
•Proven ability to lead feature development independently, reduce scope, and deliver outcomes with tight teams.
•High product intuition with humility and experimentation—comfortable being wrong and learning quickly.
•Exceptional written communication and decision-framing skills, especially in remote and async-first environments.

Experience:7+ yearsB2B SaaSBehavioral dataAutomationMessagingAI tooling

Skills:CommunicationAnalytical skillsExperimentationProduct intuitionDecision-framing

Languages:English

Tech Stack:AIAPIsData modelsMetrics dashboardsWeb applicationsUsage analyticsSMS/RCS

Company Brief

Customer

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Revenue: USD 25M to 50M

Growth: Growth Stage Startup

Valuation: USD 500M to 1B

Funding: Series A

Headquarters: Portland, United States

Founded: 2012

Glassdoor: 3.6

Website LinkedIn Glassdoor