Consultant, Implementation Services

Visa
Hanoi
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Experience: 8+ yearsEducation: bachelorsSkills: ["Problem-solving","Stakeholder management","Relationship management","Analytical thinking","Communication","Continuous improvement","Priority management"]

Serve as a Project Manager for client implementation services across Visa’s AP region, guiding requirements gathering and consultative advice on regulations, fees, product features, and functionality. Lead high-quality end-to-end program management for advisory and implementation deliveries, analyze business and technical requirements (including APIs), design implementation strategies, and manage plans, risks, and status reporting to ensure timely, error-free outcomes for clients and internal stakeholders.

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FursaFursa
Visa
Visa
4 days ago

Consultant, Implementation Services

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Job Summary

Serve as a Project Manager for client implementation services across Visa’s AP region, guiding requirements gathering and consultative advice on regulations, fees, product features, and functionality. Lead high-quality end-to-end program management for advisory and implementation deliveries, analyze business and technical requirements (including APIs), design implementation strategies, and manage plans, risks, and status reporting to ensure timely, error-free outcomes for clients and internal stakeholders.
Location: Hanoi
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Lead and execute high-quality project management support to Visa clients and processors to meet or exceed client expectations.
  • •Support advisory services deliveries by leading end-to-end program management across cross-functional workstreams.
  • •Partner with clients to analyze business and technical requirements across Visa products and solutions and design implementation strategies.
  • •Prepare and maintain project plans, risk/mitigation plans, status reports, and issues logs; communicate complex technical concepts clearly.
  • •Own end-to-end delivery of agreed objectives by proactively managing priorities, coordinating internal Visa resources, escalating if projects are at risk, and ensuring timely, high-quality commitments.

Key Requirements

  • •Bachelor’s degree or equivalent qualification.
  • •Minimum 8+ years’ experience in a customer support role in financial services, payment card, software, or information services.
  • •Strong experience with API implementations and web-based technology such as HTML and JSON.
  • •Excellent program and project management skills with the ability to manage competing priorities.
  • •Excellent verbal, written, presentation, and interpersonal communication skills, including translating complex technical topics into business language.
Experience:8+ yearsFinancial servicesPaymentsPayment cardsSoftwareInformation servicesSaaS
Education:Bachelor's
Skills:Problem-solvingStakeholder managementRelationship managementAnalytical thinkingCommunicationContinuous improvementPriority management
Tech Stack:APIsAPI implementationsHTMLJSON

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
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