Customer Service Consultant- German speaking (Leeds, , GB)
Burberry
Leeds
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Collaboration","Initiative","Positive attitude","Resilience"]Deliver luxury, multichannel customer service and end-to-end case management while keeping records and systems updated. Provide elevated experiences through ECE, maintain product knowledge, and act as a brand ambassador by styling and linking to personalized solutions. Build long-term relationships through clienteling, outreach, follow-up, and appointment booking, using empathy to resolve issues and suggest Aftercare services.

