Senior Claims Auto Adjuster - Non Injury (Sign-On Bonus)

USAA
Phoenix
Workplace: HybridFull timeUSD 54,550 - 92,060Function: Insurance & ActuarialExperience: 1+ yearsSkills: ["Negotiation","Investigation","Communication","Conflict resolution","Problem-solving"]

Adjust highly complex auto “non-injury” claims from start to settlement, investigating coverage and liability, negotiating comparative negligence and physical damage settlements, and ensuring compliance with state laws and regulations. You’ll collaborate with internal and external partners, document decisions clearly, use digital tools for timely resolution, and support catastrophe (CAT) response including on-call availability and potential deployment travel.

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FursaFursa
USAA
USAA
1 week ago

Senior Claims Auto Adjuster - Non Injury (Sign-On Bonus)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Adjust highly complex auto “non-injury” claims from start to settlement, investigating coverage and liability, negotiating comparative negligence and physical damage settlements, and ensuring compliance with state laws and regulations. You’ll collaborate with internal and external partners, document decisions clearly, use digital tools for timely resolution, and support catastrophe (CAT) response including on-call availability and potential deployment travel.
Location: Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Investigate coverage, liability, and physical damage, including total loss settlements, for highly complex auto claims.
  • •Negotiate liability for comparative negligence and determine settlement value in compliance with regulatory requirements.
  • •Evaluate and negotiate first- and third-party physical damage claims within settlement authority limits, including excessive storage charges.
  • •Resolve claims through proactive problem-solving and decision-making while overcoming obstacles and prioritizing workload under moderate supervision.
  • •Clearly document the damage evaluation, investigation, negotiation, and settlement decisions; collaborate with partners to facilitate claims resolution.
Travel: Low travel

Pay and Benefits

Salary: USD 54,550 - 92,060
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeavePaid Leave

Key Requirements

  • •High School Diploma or General Equivalency Diploma.
  • •2 years of customer service experience.
  • •1 year of experience handling low to moderately complex auto non-injury liability claims.
  • •Acquire and maintain an insurance adjuster license within 90 days and 3 attempts.
  • •Experience determining auto liability coverage and applying auto claims contract, case law, and state laws/regulations.
Experience:1+ years
Skills:NegotiationInvestigationCommunicationConflict resolutionProblem-solving
Licenses:Insurance adjuster licenseActive Adjuster's License
Tech Stack:Guidewire Claims CenterP&C insuranceAuto Physical Damage

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn