Senior F&B Ambassador|Pepe Cucina -F&B (AJBR)

Emaar Properties
United Arab Emirates
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: high_schoolSkills: ["Service mindset","Communication","Empathy","Problem prevention","Team collaboration"]

Deliver exceptional dining experiences in an empowered environment by representing the brand throughout the guest journey. Conduct operational F&B service tasks while following service standards and procedures, prevent complaints, and ensure service recovery when needed. Communicate proactively with fellow ambassadors with guests’ interests in mind, delight guests from welcome to farewell, and contribute to a highly service-oriented team culture.

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FursaFursa
Emaar Properties
Emaar Properties
11 hours ago

Senior F&B Ambassador|Pepe Cucina -F&B (AJBR)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Deliver exceptional dining experiences in an empowered environment by representing the brand throughout the guest journey. Conduct operational F&B service tasks while following service standards and procedures, prevent complaints, and ensure service recovery when needed. Communicate proactively with fellow ambassadors with guests’ interests in mind, delight guests from welcome to farewell, and contribute to a highly service-oriented team culture.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Conduct all operational F&B service tasks while living up to service standards and procedures.
  • •Represent the brand throughout the guest journey to deliver a flawless dining experience.
  • •Prevent complaints and ensure adequate service recovery where needed.
  • •Pro-actively communicate with fellow ambassadors with the guest’s interests at heart.
  • •Go the extra (s)mile to enhance the guest experience from welcome until farewell.

Key Requirements

  • •Minimum of a high school diploma; a college degree in Hotel Management or related field is preferred.
  • •At least one year of experience in a similar position in a 5-star hospitality company.
  • •Strong command of both written and spoken English is required; additional language is an asset.
  • •Demonstrate genuine service personality and high EQ.
  • •Ability to conduct operational F&B service tasks in line with service standards and procedures.
Experience:1+ yearsHospitality5-star hospitality
Education:High School in Hotel Management
Skills:Service mindsetCommunicationEmpathyProblem preventionTeam collaboration
Languages:English

Company Brief

Emaar Properties
Leading Dubai-based global real estate developer and lifestyle company known for master-planned communities and landmark assets such as Burj Khalifa and The Dubai Mall; operates property development, malls, hospitality and related services internationally.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1997
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