Configuration MDM & Endpoint-MDM Intune specialist

NTT
Bengaluru
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 6-10 yearsSkills: ["Troubleshooting","Customer-facing support","Device management","Administration","L2 support"]

Manage and support mobile device endpoint security and administration using Microsoft Intune for iOS and Android devices. Provide L2 customer-facing support for MDM operations including user management in the EMM console, device actions (wipe/enterprise wipe), password resets, and device enrollment. Troubleshoot mobility MDM tasks and support MDM/MAM administration such as whitelist/blacklist and pushing configuration profiles via the EMM portal.

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FursaFursa
NTT
NTT
3 weeks ago

Configuration MDM & Endpoint-MDM Intune specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 45 minutes agoStatus: Live

Job Summary

Manage and support mobile device endpoint security and administration using Microsoft Intune for iOS and Android devices. Provide L2 customer-facing support for MDM operations including user management in the EMM console, device actions (wipe/enterprise wipe), password resets, and device enrollment. Troubleshoot mobility MDM tasks and support MDM/MAM administration such as whitelist/blacklist and pushing configuration profiles via the EMM portal.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Support iOS and Android endpoint and mobility management using Microsoft Intune.
  • •Perform L2 end-user support for adding/deleting users in the EMM console and executing remote actions like device wipe, enterprise wipe, and password reset.
  • •Troubleshoot mobile device platforms (iOS/Android) and application-related issues for MDM-managed devices.
  • •Handle MDM/MAM administration such as whitelist/blacklist and pushing configuration profiles via the EMM portal.
  • •Support device enrollment, configuration, application, email issues, and DEP enrollment activities.

Key Requirements

  • •6–10 years of IT experience with hands-on expertise in Microsoft Intune for mobile device management (iOS/Android).
  • •2–4 years of hands-on MDM L2 support experience using tools mainly including Microsoft Intune.
  • •Experience supporting MDM platforms/tools such as AirWatch/Workspace ONE and Micro Focus (OpenText) ZENworks MDM.
  • •Strong troubleshooting capability across iOS and Android devices with multiple applications.
  • •Experience with EMM console tasks and mobile device management actions (e.g., enrollment, configuration, application, email, and DEP enrollment).
Experience:6-10 years
Skills:TroubleshootingCustomer-facing supportDevice managementAdministrationL2 support
Tech Stack:Microsoft IntuneAirWatchWorkspace ONEMicro Focus (OpenText) ZENworks MDMIOSAndroidEMM consoleDEP EnrollmentMDMMAM

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn