Senior Business Operations Associate

Rocket Money
New York
Workplace: OnsiteFull timeUSD 100,000 - 130,000 annuallyFunction: Business OperationsExperience: 2-4 yearsSkills: ["Ownership","Systems thinking","Problem-solving","Communication","Organizational skills"]

Coordinate cross-functional business operations by maintaining performance reporting, KPIs, and OKRs, and turning business questions and data into clear, decision-ready insights. Partner with Data and stakeholders to build systems that surface gaps and synthesize findings into action. Track vendor renewals and requisitions, remove operational friction, and improve processes through root-cause analysis, automation, and AI-driven efficiency.

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FursaFursa
Rocket Money
Rocket Money
19 hours ago

Senior Business Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Coordinate cross-functional business operations by maintaining performance reporting, KPIs, and OKRs, and turning business questions and data into clear, decision-ready insights. Partner with Data and stakeholders to build systems that surface gaps and synthesize findings into action. Track vendor renewals and requisitions, remove operational friction, and improve processes through root-cause analysis, automation, and AI-driven efficiency.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Maintain accurate, informative reporting on company performance, including recurring metric reviews and KPIs; identify opportunities to automate reporting workflows.
  • •Partner with the Data team and business stakeholders to build systems that answer key business questions and produce actionable insights.
  • •Proactively follow up with stakeholders to resolve blockers, close gaps, and keep deliverables moving.
  • •Identify recurring operational friction and manual work, trace root causes, and improve underlying processes with business owners.
  • •Track vendor renewals through approvals and own weekly status communications for open requisitions, including meeting preparation and action-item tracking.

Pay and Benefits

Salary: USD 100,000 - 130,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kEquityLearning BudgetPaid LeaveMeal Allowance

Key Requirements

  • •2-4 years of experience in business operations, program management, consulting, or cross-functional execution, ideally in a fast-paced tech or fintech environment.
  • •Ownership mindset with the ability to drive outcomes start-to-finish or hand off work with clear context.
  • •Strong systems thinking: spot patterns, diagnose root causes, and design scalable solutions.
  • •Comfort with data and BI tools (including Looker) to translate business questions into insights and next steps.
  • •Proactive, clear communication and exceptional organization to manage multiple priorities and stay ahead of deadlines.
Experience:2-4 yearsTechFintech
Skills:OwnershipSystems thinkingProblem-solvingCommunicationOrganizational skills
Languages:English
Tech Stack:Looker

Company Brief

Rocket Money
Provides a personal finance app that helps users track spending, manage subscriptions, automate savings, and lower bills through budgeting tools and financial insights to simplify everyday money management.
Industry: Neobanking
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Los Angeles, United States
Founded: 2015
WebsiteLinkedIn