Store Manager - Athleta, Palm Jumeirah Mall

Chalhoub Group
Dubai
Full timeFunction: OtherSkills: ["Leadership","Communication","Coaching","Customer focus","Problem-solving"]

Drive store performance for Athleta at Palm Jumeirah Mall by leading the team to achieve sales targets and KPIs, building a loyal VIP client base, and ensuring brand standards and store processes are followed. Own customer relationship management and omnichannel execution, leverage customer data and clienteling techniques, and support seamless e-commerce order fulfillment. Lead, recruit, develop, and coach the team while ensuring operational compliance and continual improvements.

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Chalhoub Group
Chalhoub Group
3 weeks ago

Store Manager - Athleta, Palm Jumeirah Mall

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Drive store performance for Athleta at Palm Jumeirah Mall by leading the team to achieve sales targets and KPIs, building a loyal VIP client base, and ensuring brand standards and store processes are followed. Own customer relationship management and omnichannel execution, leverage customer data and clienteling techniques, and support seamless e-commerce order fulfillment. Lead, recruit, develop, and coach the team while ensuring operational compliance and continual improvements.
Location: Dubai
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Lead by example and represent the brand’s values and philosophy with customers and the team
  • •Define, execute, and monitor the store action plan to achieve sales targets and KPIs
  • •Recruit, develop, and retain strong talents while providing a vision and coaching to the team
  • •Manage the customer database and implement clienteling to build and convert VIPs using customer data and omnichannel touchpoints
  • •Ensure operational excellence by following SOPs, maintaining standards (including VM), and supporting compliant store operations and e-commerce SLAs

Pay and Benefits

Perks:Health InsuranceEducationRemote WorkEmployee Discounts

Key Requirements

  • •Experience leading a Fashion Retail store in the UAE
  • •Currently based in the UAE
  • •Ability to drive store sales targets and KPIs
  • •Leadership capability to recruit, develop, and retain talent
  • •Omnichannel and clienteling mindset to grow VIP customer relationships
Experience:Fashion retailOmnichannel
Skills:LeadershipCommunicationCoachingCustomer focusProblem-solving
Tech Stack:Point of salesClienteling appOMSWhatsApp Business

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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