ETCH Customer Engineer

Applied Materials
Slovenia, South Korea
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-4 yearsEducation: associatesSkills: ["Communication","Troubleshooting","Problem-solving"]

Serve as the direct liaison to customers by installing, maintaining, and upgrading semiconductor and display manufacturing equipment. Troubleshoot issues using digital analytics and basic diagnostic techniques, performing preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided). Work alongside senior field service engineers, coordinate closely with customers, and help ensure smooth operations and exceptional service at the site.

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Applied Materials
Applied Materials
1 month ago

ETCH Customer Engineer

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as the direct liaison to customers by installing, maintaining, and upgrading semiconductor and display manufacturing equipment. Troubleshoot issues using digital analytics and basic diagnostic techniques, performing preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided). Work alongside senior field service engineers, coordinate closely with customers, and help ensure smooth operations and exceptional service at the site.
Location: Slovenia, South Korea
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Collaborate with senior field service engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics to troubleshoot equipment issues.
  • •Apply basic diagnostic techniques to assess equipment and resolve technical issues with guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
Experience:1-4 yearsSemiconductorsMaterials engineeringField service
Education:Associate's
Skills:CommunicationTroubleshootingProblem-solving
Licenses:Valid driver’s license
Tech Stack:Digital analyticsElectrical schematicsMechanical schematicsDigital multimetersMicrosoft ExcelMicrosoft WordMicrosoft PowerPointPneumaticsHydraulicsElectronicsVacuumPlasmaThermodynamicsHand toolsPower tools

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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