Sr Manager, Revenue Operations

Stack Overflow
United States
Workplace: RemoteFull timeFunction: Revenue Operations (RevOps)Experience: 8+ yearsSkills: ["Leadership","Problem-solving","Project management","Organizational skills","Communication"]

Lead and optimize revenue generating processes, reporting, and systems as part of the Revenue Operations team. Manage sales operations and renewals forecasting, territory and quota planning, and quote/opportunity support. Evolve Customer Experience Operations with retention and upsell metrics, maintain executive dashboards using Salesforce and BI tools, and define CRM and integrations requirements (including Zuora and marketing automation) while managing and developing a team of analysts.

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FursaFursa
Stack Overflow
Stack Overflow
1 day ago

Sr Manager, Revenue Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead and optimize revenue generating processes, reporting, and systems as part of the Revenue Operations team. Manage sales operations and renewals forecasting, territory and quota planning, and quote/opportunity support. Evolve Customer Experience Operations with retention and upsell metrics, maintain executive dashboards using Salesforce and BI tools, and define CRM and integrations requirements (including Zuora and marketing automation) while managing and developing a team of analysts.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead sales operations processes across forecasting, pipeline management, and deal review cadences, including territory and opportunity tracking.
  • •Manage customer retention and upsell operations by monitoring KPIs such as churn, net revenue retention, and customer satisfaction.
  • •Own performance metrics, dashboards, and weekly business review cadences across Sales, Customer Experience, and Marketing, partnering with Analytics for reliable reporting.
  • •Define business requirements and support for Salesforce and related revenue systems, ensuring accurate data transfer to tools including Zuora, marketing automation, and business intelligence platforms.
  • •Lead and develop a Revenue Operations analyst team and collaborate cross-functionally across Sales, Customer Experience, Marketing, Finance, and Product for revenue cycle alignment.

Pay and Benefits

Perks:Paid LeaveParental LeaveHealth InsuranceLife InsuranceHome InternetHome OfficeLearning BudgetUnlimited Sick

Key Requirements

  • •8+ years in revenue operations, sales operations, or related work, including at least 3 years leading people.
  • •Advanced Salesforce and revenue tool expertise, including Zuora CPQ, ZoomInfo, Lean Data, and Gong.
  • •Experience with BI tools (PowerBI preferred) and designing executive/operational dashboards.
  • •Familiarity with Salesforce integrations, bidirectional integrations, and data architecture.
  • •Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
Experience:8+ yearsB2B SaaSAdtechRevenue operationsSales operations
Skills:LeadershipProblem-solvingProject managementOrganizational skillsCommunication
Languages:English
Tech Stack:SalesforceZuoraZuora CPQZoomInfoLean DataGongPowerBICRMERP

Company Brief

Stack Overflow
Operates the leading developer Q&A platform and knowledge marketplace, providing community-driven technical Q&A, talent solutions, and enterprise knowledge products to help developers and organizations solve coding problems and share expertise.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: New York, United States
Founded: 2008
WebsiteLinkedIn