Customer Support Technician III (T3)

Support Applied Materials customers by scheduling and executing preventive and remedial maintenance, verifying equipment operational quality, and performing system maintenance on assigned accounts. Troubleshoot and assist with process variations and TIER II/III start-ups, while instructing customers on system operation and maintenance. Serve as the liaison to customer front-line management, track equipment performance and uptime improvements, and apply Statistical Process Control and quality improvement methods to drive productivity.