Director, Client Consulting

Visa
Malaysia
Workplace: HybridFull timeFunction: Consulting & AdvisoryExperience: 12+ yearsSkills: ["Client relationship management","Sales orientation","Analytical rigor","Problem-solving","Presentation skills","Collaboration","Diplomacy","Self-motivation","Commercial acumen","Detail orientation","Leadership","Innovation"]

Lead end-to-end consulting engagements for issuing, acquiring, merchant, and fintech clients as the overall program head. Partner with client teams to gather inputs, analyze data, and develop/present project reports and recommendations. Drive initiatives across payment strategy, roadmap design, portfolio and value proposition assessment, and data-driven customer engagement—collaborating with data science teams on solutions such as AI model deployment. Define scopes and revenue opportunities, and build new practice solutions in Malaysia.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Visa
Visa
2 months ago

Director, Client Consulting

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead end-to-end consulting engagements for issuing, acquiring, merchant, and fintech clients as the overall program head. Partner with client teams to gather inputs, analyze data, and develop/present project reports and recommendations. Drive initiatives across payment strategy, roadmap design, portfolio and value proposition assessment, and data-driven customer engagement—collaborating with data science teams on solutions such as AI model deployment. Define scopes and revenue opportunities, and build new practice solutions in Malaysia.
Location: Malaysia
Workplace: Hybrid
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Director level

Key Responsibilities

  • •Act as overall program head delivering end-to-end consulting engagements for key clients.
  • •Gather and manage project inputs, analyze data, and develop and present conclusions and recommendations.
  • •Define project scope deliverables and revenue opportunity, including building new practice solutions and client business pain-point identification.
  • •Contribute to VCA consulting offerings in Malaysia and develop trusted-advisor relationships with senior client executives.
  • •Prepare client proposals and project plans, and develop project materials such as interview guides, data requirements, and frameworks.

Key Requirements

  • •Minimum 12 years of relevant experience in consulting, corporate strategy, banking, or business management, with senior-level experience in Big 4, MBB, or boutique firms valued.
  • •Strong knowledge of the payments industry landscape, including consumer trends and regulatory changes in Malaysia.
  • •Excellent client relationship management with a strong sales orientation, including selling major projects and ideas to senior management.
  • •Proven execution and implementation experience delivering measurable business impact (e.g., cost savings, new product launch, revenue uplift).
  • •Superior analytical and problem-solving skills, with strong presentation and communication capabilities.
Experience:12+ yearsConsultingPaymentsBankingFintechFinancial services
Skills:Client relationship managementSales orientationAnalytical rigorProblem-solvingPresentation skillsCollaborationDiplomacySelf-motivationCommercial acumenDetail orientationLeadershipInnovation
Tech Stack:AIData scienceData-driven solutions

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor