Rental Coordinator

EquipmentShare
Iowa, Waterloo
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Listening","Interpersonal skills","Problem-solving","Adaptability","Relationship building","Continuous improvement","Optimism","Humility"]

Coordinate rentals at the Iowa City facility by guiding customers through the EquipmentShare rental process using its proprietary T3 technology. Respond to inbound leads, resolve customer inquiries and complaints, and maintain relationships to ensure high satisfaction. Build and nurture contractor and construction customer relationships, educate customers on cost- and efficiency-saving benefits, and help grow market share through customer-focused strategies.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Coordinate rentals at the Iowa City facility by guiding customers through the EquipmentShare rental process using its proprietary T3 technology. Respond to inbound leads, resolve customer inquiries and complaints, and maintain relationships to ensure high satisfaction. Build and nurture contractor and construction customer relationships, educate customers on cost- and efficiency-saving benefits, and help grow market share through customer-focused strategies.
Location: Iowa, Waterloo
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Expand the customer base by building relationships with contractors and construction company principals
  • •Maintain and nurture existing customer relationships to ensure 100% satisfaction
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym Membership

Key Requirements

  • •High school diploma or equivalent
  • •Care about solving customers’ problems and listen effectively
  • •Build, nurture, and maintain customer relationships throughout the rental process
  • •Strong interpersonal and problem-solving skills
  • •Adapt to a fast-paced, growing company and stay continuously educated on products and services
Education:High School
Skills:Customer focusListeningInterpersonal skillsProblem-solvingAdaptabilityRelationship buildingContinuous improvementOptimismHumility
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn