Sales Officer

Emirates NBD
Dubai
Workplace: OnsiteFull timeFunction: SalesEducation: bachelorsSkills: ["Communication","Sales orientation","Proactivity","Target achievement"]

Drive proactive outbound sales in a contact center by promoting and cross-selling the bank’s products to prospective and existing customers. Meet monthly and quarterly sales targets, maintain strong call productivity and pipeline management, and guide customers through the application process. Accurately capture outcomes in CRM and coordinate with fulfillment teams to ensure timely case completion, while consistently complying with regulatory requirements, policies, scripts, and quality standards to build long-term customer relationships.

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FursaFursa
Emirates NBD
Emirates NBD
21 hours ago

Sales Officer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Drive proactive outbound sales in a contact center by promoting and cross-selling the bank’s products to prospective and existing customers. Meet monthly and quarterly sales targets, maintain strong call productivity and pipeline management, and guide customers through the application process. Accurately capture outcomes in CRM and coordinate with fulfillment teams to ensure timely case completion, while consistently complying with regulatory requirements, policies, scripts, and quality standards to build long-term customer relationships.
Location: Dubai
Workplace: Onsite
Employment Type: Full time · 12 months
Job Function: Sales

Key Responsibilities

  • •Conduct outbound calls to prospective and existing customers to promote bank products (e.g., credit card, personal loans, accounts, Takaful).
  • •Achieve or exceed monthly and quarterly sales targets for assigned products.
  • •Maintain call productivity, lead conversion, and pipeline management.
  • •Guide customers through the application process to ensure a smooth experience.
  • •Record customer and sales details/outcomes in CRM, coordinate with fulfillment teams, and ensure compliance with policies and quality standards.

Pay and Benefits

Perks:Monthly IncentivesCommuter Benefits

Key Requirements

  • •High school diploma or bachelor’s degree with strong sales experience.
  • •Banking Sales or customer service experience (must-have).
  • •Effective communication skills.
  • •Proactively improving skills, product knowledge, and sales techniques.
  • •Sales orientation with proven target achievement.
Experience:BankingCustomer service
Education:Bachelor's
Skills:CommunicationSales orientationProactivityTarget achievement
Tech Stack:CRM

Company Brief

Emirates NBD
Emirates NBD is a leading UAE-based banking group providing retail, corporate, Islamic, investment and private banking, plus asset management and digital banking services across multiple countries in the MENAT region.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1963
Glassdoor
Glassdoor: 3.5
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