On Holding

2 months ago

Associate Store Leader (Subdirector/a de tienda), Madrid

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead floor operations for a premium retail environment, coaching a high-performing team while upholding On’s customer-centric standards. Own stock management, merchandising communication, KPI analysis, and skill development to drive store performance and a culture of trust and accountability.

Location: Madrid

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Own floor management and daily store operations with little to no guidance, ensuring a premium environment that reflects On’s premium standards.
•Lead and coach the team on the Cloud CX philosophy, setting the benchmark for customer-centricity and service excellence in every interaction.
•Manage stock levels according to business forecasts and proactively communicate merchandising topics across functional teams.
•Analyze daily KPI’s and goals to identify root causes of challenges and implement actionable behavior to enable positive change in store performance.
•Identify skill gaps across the Lead Store Advisor team and facilitate training sessions on business-related topics as a champion for professional development.

Key Requirements

•You bring 5+ years of experience in retail leadership or high-touch service environments, specifically within premium or performance-driven brands.
•You demonstrate advanced problem-solving skills, with the ability to ask the right questions and think systemically to solve operational hurdles.
•You are an expert facilitator with experience delivering technical or operational training and coaching to diverse team members.
•You have a high level of emotional intelligence, consistently reflecting on performance and pursuing new knowledge to stretch your professional limits.
•You communicate with authenticity and clarity, building strong relational intelligence to influence and partner with cross-functional stakeholders.

Experience:5+ yearsRetail

Skills:Emotional intelligenceProblem-solvingCommunicationLeadershipTraining

Languages:SpanishEnglish

Company Brief

On Holding

Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Zurich, Switzerland

Founded: 2010

Glassdoor: 4.0

Website LinkedIn

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On Holding

2 months ago

Associate Store Leader (Subdirector/a de tienda), Madrid

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Madrid

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Own floor management and daily store operations with little to no guidance, ensuring a premium environment that reflects On’s premium standards.
•Lead and coach the team on the Cloud CX philosophy, setting the benchmark for customer-centricity and service excellence in every interaction.
•Manage stock levels according to business forecasts and proactively communicate merchandising topics across functional teams.
•Analyze daily KPI’s and goals to identify root causes of challenges and implement actionable behavior to enable positive change in store performance.
•Identify skill gaps across the Lead Store Advisor team and facilitate training sessions on business-related topics as a champion for professional development.

Key Requirements

•You bring 5+ years of experience in retail leadership or high-touch service environments, specifically within premium or performance-driven brands.
•You demonstrate advanced problem-solving skills, with the ability to ask the right questions and think systemically to solve operational hurdles.
•You are an expert facilitator with experience delivering technical or operational training and coaching to diverse team members.
•You have a high level of emotional intelligence, consistently reflecting on performance and pursuing new knowledge to stretch your professional limits.
•You communicate with authenticity and clarity, building strong relational intelligence to influence and partner with cross-functional stakeholders.

Experience:5+ yearsRetail

Skills:Emotional intelligenceProblem-solvingCommunicationLeadershipTraining

Languages:SpanishEnglish

Company Brief

On Holding

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Zurich, Switzerland

Founded: 2010

Glassdoor: 4.0

Website LinkedIn