Part Time Branch Ambassador - NYC

Discover Financial
New York
Workplace: OnsitePart timeUSD 51,542 - 54,600 annuallyFunction: Customer Support (Service Desk)Skills: ["Hospitality","Communication","Attention to detail","Adaptability","Curiosity"]

Be the heartbeat of a Capital One branch by delivering high-volume, accurate cash transactions while maintaining a compliance-first approach to safety, audit, and BSA/AML requirements. Educate customers on mobile banking features like remote deposit capture and contactless payments, listen to their needs, and recommend the right digital tools or banking solutions. Provide warm, hospitality-driven service in a fast-moving environment, including weekend availability.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Discover Financial
Discover Financial
2 days ago

Part Time Branch Ambassador - NYC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Be the heartbeat of a Capital One branch by delivering high-volume, accurate cash transactions while maintaining a compliance-first approach to safety, audit, and BSA/AML requirements. Educate customers on mobile banking features like remote deposit capture and contactless payments, listen to their needs, and recommend the right digital tools or banking solutions. Provide warm, hospitality-driven service in a fast-moving environment, including weekend availability.
Location: New York
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions with 100% accuracy while meeting security, audit, BSA/AML, and federal regulatory standards.
  • •Educate customers on mobile banking tools, including remote deposit capture and contactless payments.
  • •Listen to customer needs and match them with appropriate digital tools or banking solutions.
  • •Greet customers and maintain a hospitality-focused experience throughout the branch.
  • •Support surrounding branches as needed within a 50-mile radius and adapt to flexible scheduling requirements.

Pay and Benefits

Salary: USD 51,542 - 54,600 annually
Perks:Health InsuranceDentalVisionPaid LeaveEducation Assistance401kLife InsuranceDisability InsurancePaid Parental

Key Requirements

  • •High School Diploma, GED, or Equivalent Certification.
  • •At least 1 year of Retail, Sales, or Customer Service experience.
  • •At least 6 months of cash handling experience.
  • •Proficient in G-Suite.
  • •Strong written and oral communication skills.
Experience:RetailCustomer serviceSalesCash handling
Skills:HospitalityCommunicationAttention to detailAdaptabilityCuriosity
Tech Stack:G-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn