Citizens Banker

Citizens Bank
Connecticut
Workplace: OnsiteFull timeUSD 25.48 - 31.25 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship building","Self-motivation","Multitasking"]

Build trusted relationships with customers as the face of the branch, using strong communication and problem-solving to understand needs and provide recommendations. Assist customers with spending, saving, borrowing, investing, and credit card or home-buying goals, while introducing digital and mobile-first banking options like the app and ATMs. Collaborate with Wealth Management, Mortgage, and Business Banking partners, make outbound calls to acquire customers, and adhere to all financial policies, cash handling, and regulatory requirements.

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Citizens Bank
Citizens Bank
4 days ago

Citizens Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: first listed 3 weeks ago

Job Summary

Build trusted relationships with customers as the face of the branch, using strong communication and problem-solving to understand needs and provide recommendations. Assist customers with spending, saving, borrowing, investing, and credit card or home-buying goals, while introducing digital and mobile-first banking options like the app and ATMs. Collaborate with Wealth Management, Mortgage, and Business Banking partners, make outbound calls to acquire customers, and adhere to all financial policies, cash handling, and regulatory requirements.
Location: Connecticut
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide trusted advice and recommendations to customers based on their financial goals and needs.
  • •Assist customers with financial solutions across spending, saving, borrowing, investing, and credit-related needs.
  • •Introduce customers to digital and mobile-first ways to handle banking transactions via the app and ATMs.
  • •Collaborate with partners in Wealth Management, Mortgage, and Business Banking for more complex needs.
  • •Follow all financial policies and procedures, including proper cash handling and applicable laws and regulations.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition Assistance

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience, demonstrating ability to meet or exceed goals.
  • •Ability to effectively ask questions, identify needs, and improve the customer relationship.
  • •Proven success building relationships and recommending/referring products and services via in-person and phone interactions.
  • •Demonstrated ability using digital technology to support delivery of business goals, and aptitude to problem-solve customer issues.
Experience:Consumer banking
Education:High School
Skills:CommunicationProblem-solvingRelationship buildingSelf-motivationMultitasking
Tech Stack:Mobile bankingOnline bankingATMsDigital technology

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website