Personal Injury Legal Assistant - Freelance, Remote

Magic
Philippines
Workplace: RemoteFull timeUSD 7 - 7 hourlyFunction: Administration & Executive AssistanceSkills: ["Initiative","Communication","Attention to detail","Organization","Confidentiality"]

Support a personal injury law practice with end-to-end case management for pre-litigation matters. You’ll serve as the primary client point of contact, maintain accurate records, monitor treatment progress, and help prepare settlement demands by organizing medical records and itemized billing. You’ll communicate proactively with clients every 7–10 business days, document lien and coverage findings, and ensure strict HIPAA/privacy compliance while working full-time aligned to US Eastern Time.

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Magic
Magic
2 days ago

Personal Injury Legal Assistant - Freelance, Remote

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Support a personal injury law practice with end-to-end case management for pre-litigation matters. You’ll serve as the primary client point of contact, maintain accurate records, monitor treatment progress, and help prepare settlement demands by organizing medical records and itemized billing. You’ll communicate proactively with clients every 7–10 business days, document lien and coverage findings, and ensure strict HIPAA/privacy compliance while working full-time aligned to US Eastern Time.
Location: Philippines
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary point of contact for assigned clients during treatment and demand preparation.
  • •Maintain accurate, complete, and up-to-date case records and monitor treatment progress with regular client follow-ups.
  • •Draft clear, persuasive settlement demands and submit finalized demands to insurance carriers after confirming treatment completion.
  • •Provide proactive client communication (calls/emails/messages) every 7–10 business days and clearly explain treatment expectations and documentation needs.
  • •Document case activity and client communications while monitoring liens/coverage (e.g., Medicare involvement) and ensuring HIPAA/state privacy compliance.

Pay and Benefits

Salary: USD 7 hourly

Key Requirements

  • •Direct prior experience handling US personal injury pre-litigation workflows (Stages 1–2), including medical records retrieval, billing collection, and demand package drafting.
  • •Exceptional written and verbal English skills with clear pronunciation and strong phone etiquette for client calls and provider follow-ups.
  • •Ability to consistently work US Eastern Time hours (9:00 AM–5:00 PM ET) without attendance conflicts.
  • •Hands-on experience navigating legal CRM systems (Smart Advocate preferred) and VOIP/phone software (RingCentral preferred).
  • •Strong initiative and confidentiality commitment, including safeguarding data and understanding strict legal boundaries (never offering legal advice).
Skills:InitiativeCommunicationAttention to detailOrganizationConfidentiality
Languages:English
Tech Stack:Smart AdvocateRingCentralVOIPOutlookDigital faxLegal CRMMedical recordsTelephony

Company Brief

Magic
Provides on‑demand dedicated virtual executive assistants and concierge services for businesses and executives, matching clients with trained remote assistants and AI-enabled support to handle administrative, sales, and personal tasks.
Industry: Professional Services
Company Size: Large (251 to 1,000 employees)
Revenue: USD 50M to 100M
Growth: Growth Stage Startup
Funding: Series A
Headquarters: San Francisco, United States
Founded: 2015
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