Client Delivery Specialist

Informa
United States
Workplace: HybridFull timeUSD 24 - 26 hourlyFunction: Transportation & Fleet OperationsEducation: bachelorsSkills: ["Communication","Organization","Reliability","Multi-tasking","Problem-solving"]

Coordinate end-to-end delivery of contracted products from inception to completion to ensure customer satisfaction. Manage the receipt of online creative assets, capture customer soft goals, and process campaign changes while communicating status, performance, and execution across Sales, CSM, and Product Ops teams. Provide customer support via phone and email, maintain order status updates, and support weekly forecasting and month-end proof-of-delivery tasks.

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FursaFursa
Informa
Informa
2 days ago

Client Delivery Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Coordinate end-to-end delivery of contracted products from inception to completion to ensure customer satisfaction. Manage the receipt of online creative assets, capture customer soft goals, and process campaign changes while communicating status, performance, and execution across Sales, CSM, and Product Ops teams. Provide customer support via phone and email, maintain order status updates, and support weekly forecasting and month-end proof-of-delivery tasks.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Entry level

Key Responsibilities

  • •Coordinate the receipt of online creative materials to meet media campaign creative deadlines.
  • •Support advertisers and build relationships to fulfill campaigns and help create a loyal customer base.
  • •Communicate with Sales, CSM, and Product Ops on campaign status, performance, and execution.
  • •Respond to internal and external customer inquiries by phone and email to provide customer service.
  • •Handle campaign changes and ensure proper revenue forecasting and recognition on a weekly basis.

Pay and Benefits

Salary: USD 24 - 26 hourly
Perks:401kHealth InsuranceVisionDentalParental LeaveEsppWellness StipendEap AssistancePaid Leave

Key Requirements

  • •B.A. or B.S. degree required.
  • •Excellent oral and written communication skills.
  • •Strong organizational skills and ability to handle multiple deadlines, phone calls, and projects.
  • •Computer application literate with accurate data entry and problem-solving ability.
  • •Proven sales and client management abilities, preferably for the advertising and agency marketplace.
Experience:B2B technologyAdvertisingAgency marketplace
Education:Bachelor's
Skills:CommunicationOrganizationReliabilityMulti-taskingProblem-solving
Languages:English

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn