Account Service Operations Analyst

NTT
Bengaluru
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Independently with minimal supervision","Communicate with internal stakeholders","Identify challenges","Suggest improvements"]

Manage end-to-end hardware asset lifecycle operations, including maintaining accurate asset records in the asset database and supporting HAM processes. Collaborate with internal stakeholders to gather required inventory data, perform data reconciliation across sources, and use MS Excel/Access for analysis. Deliver timely customer requirements, produce operational and ad-hoc reports, and proactively surface daily operational challenges with improvement ideas while working independently.

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FursaFursa
NTT
NTT
1 month ago

Account Service Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Manage end-to-end hardware asset lifecycle operations, including maintaining accurate asset records in the asset database and supporting HAM processes. Collaborate with internal stakeholders to gather required inventory data, perform data reconciliation across sources, and use MS Excel/Access for analysis. Deliver timely customer requirements, produce operational and ad-hoc reports, and proactively surface daily operational challenges with improvement ideas while working independently.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Manage hardware asset lifecycle operations end to end, updating asset records in the asset database.
  • •Handle HAM processes, including IMACS and related workflows.
  • •Collect and validate inventory-related data from internal stakeholders in required formats.
  • •Perform data reconciliation between asset inventory and other data sources.
  • •Generate operational and ad-hoc reports, and ensure quality and timely delivery of customer requirements.

Key Requirements

  • •End-to-end hardware asset management lifecycle experience.
  • •Create and update asset records in an asset database across the asset lifecycle.
  • •Experience with HAM processes including IMACS and others.
  • •Ability to interact with internal stakeholders to gather relevant inventory data.
  • •Use data analysis tools and techniques, including MS Access and MS Excel.
Skills:Independently with minimal supervisionCommunicate with internal stakeholdersIdentify challengesSuggest improvements
Tech Stack:Hardware assetsAsset databaseIMACSMS AccessMS Excel

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn