Coordinator Rider On Ground Ops

Coordinate on-the-ground rider operations by monitoring performance and compliance, leading rider recruitment for assigned zones, and managing the rider roster for shifts, breaks, and off-days. Oversee rider onboarding and training schedules, maintain inventory usage compliance for rider equipment, and drive rider quality through coaching, warnings, and performance improvement plans. Conduct on-ground audits to reduce customer complaints and ensure fleet appearance and rider behavior standards.