Carvana

1 month ago

Customer Advocate I, VM, Market Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver an exceptional car pickup experience as the onsite face of Carvana’s vending machine program. Complete customer paperwork, enter detailed notes into the customer tracking system, and resolve customer questions and minor vending-machine technical issues to ensure a smooth, memorable visit. Maintain safe driving practices and a clean driving record while working in indoor/outdoor conditions with set shifts and Saturday availability.

Location: Salt Lake City

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Create an amazing, memorable customer pickup experience by serving as the onsite representative when customers arrive for the car vending machine.
•Complete customer paperwork and enter thorough notes into the customer tracking system.
•Address customer questions and minor technical issues related to the vending machine process.
•Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
•Perform physically demanding tasks such as detailing vehicles and loading/unloading vehicles onto the vending machine in indoor and outdoor conditions.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Perks:401kHealth InsuranceDentalVisionPaid LeaveEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Available to work 6 days a week with Saturdays required; shifts are 7 am–3 pm or 1 pm–9 pm.
•Must be able to read, write, speak, and understand English.
•Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading items up to 50 lbs, and sustain activity for 8+ hours.
•Must be at least 21 years old and possess a valid driver’s license; must be able to obtain a Notary within the first 90 days of employment (process sponsored by Carvana).

Experience:2+ years

Skills:Customer focusCommunicationAttention to detailSafety awarenessProblem-solving

Licenses:NotaryVehicle Verifier licenseSalesperson license

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

1 month ago

Customer Advocate I, VM, Market Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Salt Lake City

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Create an amazing, memorable customer pickup experience by serving as the onsite representative when customers arrive for the car vending machine.
•Complete customer paperwork and enter thorough notes into the customer tracking system.
•Address customer questions and minor technical issues related to the vending machine process.
•Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
•Perform physically demanding tasks such as detailing vehicles and loading/unloading vehicles onto the vending machine in indoor and outdoor conditions.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Perks:401kHealth InsuranceDentalVisionPaid LeaveEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Available to work 6 days a week with Saturdays required; shifts are 7 am–3 pm or 1 pm–9 pm.
•Must be able to read, write, speak, and understand English.
•Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading items up to 50 lbs, and sustain activity for 8+ hours.
•Must be at least 21 years old and possess a valid driver’s license; must be able to obtain a Notary within the first 90 days of employment (process sponsored by Carvana).

Experience:2+ years

Skills:Customer focusCommunicationAttention to detailSafety awarenessProblem-solving

Licenses:NotaryVehicle Verifier licenseSalesperson license

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website