Account Manager - Liguria

Deliveroo
Italy, Milan
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Relationship-building","Negotiation","Communication","Teamwork","Data-driven"]

Account Manager role focused on managing a portfolio of restaurant brands in Italy, building lasting relationships, driving performance through data-driven insights, and collaborating with marketing, operations, and product teams to optimize the partner network’s growth.

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FursaFursa
Deliveroo
Deliveroo
9 months ago

Account Manager - Liguria

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Account Manager role focused on managing a portfolio of restaurant brands in Italy, building lasting relationships, driving performance through data-driven insights, and collaborating with marketing, operations, and product teams to optimize the partner network’s growth.
Location: Italy, Milan
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Manage a portfolio of restaurant brands with a focus on building lasting relationships with the network
  • •Monitor and analyse performance, share with partners and identify opportunities area to improve metrics and partners' satisfactions
  • •Negotiate contract terms and conditions according to company goals and partners mix to increase supply quality and improve financial performance and CVP (consumer value proposition)
  • •Plan portfolio strategy to increase performance, financials and loyalty impacting positively both absolute metrics and relatives such as market share
  • •Control perimeter P&L identifying opportunities and risks

Pay and Benefits

Perks:Remote WorkHealth InsurancePensionsAnnual Leave

Key Requirements

  • •At least 3 years experience in account management or sales.
  • •P&L knowledge and negotiation skills
  • •Experience creating long-term relationships
  • •Demonstrate experience using tools and related project management applications to guide best practice
  • •Experience in Horeca/restaurants/food market would be a plus
Experience:3+ yearsHospitality & Food ServiceFood & Beverage
Skills:Relationship-buildingNegotiationCommunicationTeamworkData-driven
Languages:English
Tech Stack:P&LProject managementData analysis

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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