Customer Front Support

American Express
Osaka
Workplace: HybridContractFunction: Product ManagementSkills: ["Attention to detail","Communication","Collaboration","Administrative support"]

Provide general back-office and administrative support for the Travel & Concierge Experience division. Prepare and email documents for receipts, invoices, and reservations; send, receive, and sort mail and packages; and communicate with vendors by phone. Support administrative and operational tasks while ensuring accurate work with attention to detail and strong communication and teamwork. Requires native-level Japanese proficiency and basic computer skills (email and Microsoft Excel).

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FursaFursa
American Express
American Express
2 days ago

Customer Front Support

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide general back-office and administrative support for the Travel & Concierge Experience division. Prepare and email documents for receipts, invoices, and reservations; send, receive, and sort mail and packages; and communicate with vendors by phone. Support administrative and operational tasks while ensuring accurate work with attention to detail and strong communication and teamwork. Requires native-level Japanese proficiency and basic computer skills (email and Microsoft Excel).
Location: Osaka
Workplace: Hybrid
Employment Type: Contract
Job Function: Product Management

Key Responsibilities

  • •Provide general back-office and administrative support for the Travel & Concierge Experience division.
  • •Prepare and email documents related to receipts, invoices, and reservations.
  • •Send, receive, and sort mail and packages.
  • •Communicate with vendors by phone.
  • •Assist with various administrative and operational tasks.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid ParentalRetirement

Key Requirements

  • •Native-level Japanese proficiency, both written and spoken.
  • •Basic computer skills, including email and Microsoft Excel.
  • •Ability to perform administrative tasks accurately and with attention to detail.
  • •Good communication skills.
  • •Ability to work collaboratively as part of a team.
Skills:Attention to detailCommunicationCollaborationAdministrative support
Languages:Japanese
Tech Stack:Microsoft ExcelEmail

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn