Sales Support Associate III

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 21.75Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support the store’s success by delivering warm, professional customer service at the cash wrap and maintaining an efficient, well-presented sales floor. Accurately operate POS and manage cash handling per policy, help customers with product needs, and promote add-ons and gift cards. Receive and process shipments, maintain stockroom cleanliness, monitor stock levels, and execute visual merchandising updates while adhering to Loss Prevention guidelines.

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Tapestry
Tapestry
5 months ago

Sales Support Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support the store’s success by delivering warm, professional customer service at the cash wrap and maintaining an efficient, well-presented sales floor. Accurately operate POS and manage cash handling per policy, help customers with product needs, and promote add-ons and gift cards. Receive and process shipments, maintain stockroom cleanliness, monitor stock levels, and execute visual merchandising updates while adhering to Loss Prevention guidelines.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support Loss Prevention and housekeeping standards.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales, etc.), preferably in a luxury retail service environment; a combination of education and experience will be considered.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS and Internet, and reading price and product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills, with the ability to multitask in a fast-paced environment.
Experience:1+ yearsRetailLuxury retailFashion
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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