Universal Banker

FB Financial
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship building","Accurate transaction processing","Compliance","Reliable attendance"]

Deliver FirstBank service excellence by accurately processing customer transactions and uncovering needs through a structured discovery approach. Recommend and explain bank products and services, make referrals to partner teams, and handle customer inquiries on accounts, balances, history, service charges, and interest rates. Support financial center operations as needed (teller/teller manager/financial service representative), build community and client relationships, and follow safe, sound banking procedures, controls, and security protocols.

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FB Financial
FB Financial
1 day ago

Universal Banker

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Deliver FirstBank service excellence by accurately processing customer transactions and uncovering needs through a structured discovery approach. Recommend and explain bank products and services, make referrals to partner teams, and handle customer inquiries on accounts, balances, history, service charges, and interest rates. Support financial center operations as needed (teller/teller manager/financial service representative), build community and client relationships, and follow safe, sound banking procedures, controls, and security protocols.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Identify customer needs and recommend/explain appropriate bank products and services, making referrals to bank partners as needed.
  • •Assist customers with transactional requests and answer inquiries about account balances, transaction history, service charges, and interest rates.
  • •Support Financial Center Manager operations by performing Teller or Teller Manager and Financial Service Representative duties as needed.
  • •Build relationships with community businesses and consumer clients to achieve personal and branch targets for new accounts and teller operations.
  • •Model consistent service and follow safe and sound banking procedures, including security protocols and adherence to laws, internal controls, and risk management policies.

Key Requirements

  • •High school diploma or the equivalent.
  • •Minimum of one year of experience, with specific bank experience preferred.
  • •Notary preferred.
  • •Support transactional needs following established guidelines, brand model and service standards.
  • •Adhere to applicable laws and regulations, internal controls, and risk management policies.
Experience:1+ yearsBanking
Education:High School
Skills:Customer serviceRelationship buildingAccurate transaction processingComplianceReliable attendance
Certifications:Notary
Languages:English

Company Brief

FB Financial
FB Financial (FirstBank) is a regional bank offering consumer and commercial banking services, including deposits, lending, mortgage, and wealth management solutions to individuals and businesses across its branch footprint.
Industry: Banking
Growth: Established Company
Headquarters: Nashville, United States
Website