KeyCorp

2 weeks ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Serve as a trusted in-branch problem solver for KeyBank customers, identifying and resolving complex teller and client-service issues while strengthening client relationships. Coach tellers to ensure accurate, compliant transaction processing and lead day-to-day teller line operations, including scheduling and staffing support. Listen for financial wellness opportunities, transition clients to bankers, and help support product/fee knowledge and onboarding for new tellers. Work Saturdays as directed by management.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Coach tellers and ensure efficient, accurate, and compliant performance of teller functions in an in-person branch setting.
•Resolve more complex client servicing issues and act as a primary troubleshooter.
•Listen for financial wellness opportunities and transition clients to a Banker for deeper conversations.
•Manage day-to-day teller line operations, including scheduling, observing teller effectiveness, and overseeing operational standards.
•Support branch compliance by following audit, security, and balancing procedures, and participate in morning huddles and end-of-day debriefs.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•Minimum 3 years of demonstrated superior client relationship skills.
•Minimum 3 years of experience in cash handling.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks organizationally.

Experience:3+ years

Education:High School

Skills:Client focusProblem-solvingIntegrityTime managementTeam leadership

Licenses:Notary License

Tech Stack:WindowsPCATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

2 weeks ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Coach tellers and ensure efficient, accurate, and compliant performance of teller functions in an in-person branch setting.
•Resolve more complex client servicing issues and act as a primary troubleshooter.
•Listen for financial wellness opportunities and transition clients to a Banker for deeper conversations.
•Manage day-to-day teller line operations, including scheduling, observing teller effectiveness, and overseeing operational standards.
•Support branch compliance by following audit, security, and balancing procedures, and participate in morning huddles and end-of-day debriefs.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•Minimum 3 years of demonstrated superior client relationship skills.
•Minimum 3 years of experience in cash handling.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks organizationally.

Experience:3+ years

Education:High School

Skills:Client focusProblem-solvingIntegrityTime managementTeam leadership

Licenses:Notary License

Tech Stack:WindowsPCATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn