Aon

4 days ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Manage a portfolio of clients in a benefits-focused account management role, serving as the primary point of contact and driving excellent day-to-day experiences. Partner with senior team members on RFPs, contract and benefit plan reviews, and carrier documentation accuracy. Support renewals, respond to client questions (including ID cards, claims, and billing), and assist with compliance audits, reporting, and client initiatives such as open enrollment and wellness programs.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Prepare and send requests for proposals to insurance carriers and track results in spreadsheets.
•Review contracts, benefit plan summaries, and carrier source documents for accuracy under direction of senior team members.
•Lead responses to client and insurance company questions such as ID card requests, claims, and billing inquiries.
•Develop ongoing client relationships and coordinate with lead account managers, account executives, or advisors.
•Assist with client compliance audits, filing form 5500, and supporting initiatives like open enrollment and non-discrimination testing, as well as creating recurring reports and briefings.

Pay and Benefits

Salary: USD 61,500 - 98,000 annually

Perks:401kPaid Leave

Key Requirements

•Associate degree or equivalent experience; BA/BS preferred.
•More than 3 years of client service and/or industry and product line experience.
•Knowledge of benefits administration and HealthCare Reform.
•Strong written and oral communication skills for client and carrier interactions.
•Strong Microsoft Excel and PowerPoint skills, with presentation and public speaking ability.

Experience:3+ years

Education:Associate's

Skills:Client serviceIndependent workTime managementDecision makingDiligent follow upCommunicationPresentation/public speaking

Languages:En-us

Tech Stack:Microsoft ExcelMicrosoft PowerPointNFP portal

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon