CSR/Teller - Pinellas Park, FL - Part Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Customer service","Confidentiality","Professionalism","Ethical behavior","Sound judgment"]

Provide excellent customer service while handling teller activities and maintaining confidentiality. Listen to customers, ask questions to understand needs, and guide them to the right financial solutions. Follow up on questions, resolve issues, and refer customers to bankers and business partners for consultative conversations. Perform daily office responsibilities, maintain accurate balancing records, and uphold bank policies, ethics, and risk accountability to support a positive customer experience.

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Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

CSR/Teller - Pinellas Park, FL - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide excellent customer service while handling teller activities and maintaining confidentiality. Listen to customers, ask questions to understand needs, and guide them to the right financial solutions. Follow up on questions, resolve issues, and refer customers to bankers and business partners for consultative conversations. Perform daily office responsibilities, maintain accurate balancing records, and uphold bank policies, ethics, and risk accountability to support a positive customer experience.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide excellent customer service in all interactions and refer customers to appropriate business partners for consultative conversations.
  • •Deepen customer relationships by listening, asking questions, and guiding customers to where their financial needs can be met.
  • •Provide follow-up on customer questions, find solutions to address issues, and maintain clear correspondence.
  • •Perform daily office responsibilities with the platform team to maintain efficient office operations and maintain balancing records.
  • •Identify customer needs during interactions and customer outreach, refer to bankers and business partners using appropriate tracking tools, and maintain confidentiality and ethical conduct.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience and comfort working with customers in a public-facing environment.
  • •Ability to interact comfortably and confidently with the public.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative with sound judgment in decision-making and problem resolution.
Education:Bachelor's
Skills:Customer serviceConfidentialityProfessionalismEthical behaviorSound judgment

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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