Customer Assistant (Christmas)

Waitrose & Partners
Cardiff
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service"]

Deliver outstanding customer service in a John Lewis shop by putting customers at the heart of every interaction, resolving queries, and using product knowledge to drive sales and profitability. Support fast-paced shop operations including till service, stock replenishment, price ticketing, displays, and cleanliness. Identify improvements, help maintain accurate stock counts, and work flexibly across the team to create first-class in-store experiences.

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Waitrose & Partners
Waitrose & Partners
2 days ago

Customer Assistant (Christmas)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 minutes agoStatus: Live

Job Summary

Deliver outstanding customer service in a John Lewis shop by putting customers at the heart of every interaction, resolving queries, and using product knowledge to drive sales and profitability. Support fast-paced shop operations including till service, stock replenishment, price ticketing, displays, and cleanliness. Identify improvements, help maintain accurate stock counts, and work flexibly across the team to create first-class in-store experiences.
Location: Cardiff
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service throughout the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits for the Partnership.
  • •Maintain shop standards including displays, stock availability, and general cleanliness.
  • •Support the wider team with flexible shop operations such as till support, stock replenishment, and price ticketing.
  • •Help protect profits by supporting accurate stock counts and identifying areas for improvement.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Experience in a customer-facing role is welcomed but not essential; training will be provided.
  • •Ability to work flexibly across the shop, including till support and shop-keeping tasks.
  • •Comfort with fast-paced, varied day-to-day responsibilities.
Skills:CommunicationCustomer service

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn