Canary Technologies

1 month ago

Lead Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead the Voice AI pod for Canary Technologies, owning real-time telephony and AI-driven guest interactions. You will shape architecture across telephony integrations (Twilio, Bandwidth) and real-time AI components, mentor engineers, collaborate with Product on roadmap, and push high-quality, scalable software that improves call containment, latency, and cost-per-call for hotel guests.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Directly manage a pod of engineers responsible for Canary's Voice AI product, including inbound call handling, reservation booking and modification flows, service request creation, and intelligent call transfer
•Own the architecture and its evolution across telephony integrations (Twilio, Bandwidth, etc), real-time AI components (Deepgram, ElevenLabs, OpenAI), and integration points with PMS Gateway, CRS Gateway, and the Ticket Gateway
•Drive measurable improvements in call containment, transfer quality, latency, and cost-per-call by deeply understanding metrics and how hotels and guests use the product
•Partner closely with Product Managers to inform roadmap and prioritization, with a strong voice on product decisions for the Voice AI surface area
•Independently mentor and advise engineers in the pod, and build engineering execution plans, break down work, and assign it across the team

Pay and Benefits

Perks:Canary DaysTravel AllowanceSelf Improvement

Key Requirements

•8+ years of a strong engineering background
•2+ years of proven experience of leading successful engineering teams
•Solid knowledge of developing backend applications
•Hands-on experience building real-time or streaming systems — voice, audio, video, or low-latency event-driven services
•Strong track record of shipping high-quality products that operate reliably at scale

Experience:8+ yearsHospitalityAIVoice

Skills:CommunicationLeadershipTeamworkMentoringProblem-solving

Tech Stack:TwilioBandwidthDeepgramElevenLabsOpenAISIPASRTTSLiveKitPipecat

Company Brief

Canary Technologies

Provides cloud-connected environmental monitoring and analytics for commercial properties, combining IoT sensors and a SaaS platform to track HVAC performance, energy use, and indoor air quality for predictive maintenance and operational efficiency.

Industry: Facility Management

Website

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Canary Technologies

1 month ago

Lead Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Directly manage a pod of engineers responsible for Canary's Voice AI product, including inbound call handling, reservation booking and modification flows, service request creation, and intelligent call transfer
•Own the architecture and its evolution across telephony integrations (Twilio, Bandwidth, etc), real-time AI components (Deepgram, ElevenLabs, OpenAI), and integration points with PMS Gateway, CRS Gateway, and the Ticket Gateway
•Drive measurable improvements in call containment, transfer quality, latency, and cost-per-call by deeply understanding metrics and how hotels and guests use the product
•Partner closely with Product Managers to inform roadmap and prioritization, with a strong voice on product decisions for the Voice AI surface area
•Independently mentor and advise engineers in the pod, and build engineering execution plans, break down work, and assign it across the team

Pay and Benefits

Perks:Canary DaysTravel AllowanceSelf Improvement

Key Requirements

•8+ years of a strong engineering background
•2+ years of proven experience of leading successful engineering teams
•Solid knowledge of developing backend applications
•Hands-on experience building real-time or streaming systems — voice, audio, video, or low-latency event-driven services
•Strong track record of shipping high-quality products that operate reliably at scale

Experience:8+ yearsHospitalityAIVoice

Skills:CommunicationLeadershipTeamworkMentoringProblem-solving

Tech Stack:TwilioBandwidthDeepgramElevenLabsOpenAISIPASRTTSLiveKitPipecat

Company Brief

Canary Technologies

Industry: Facility Management

Website