Platform Strategist

Tennr
New York
Workplace: OnsiteFull timeUSD 225,000 - 255,000 annuallyFunction: Product ManagementExperience: 3-6 yearsSkills: ["Communication","Executive storytelling","Analytical thinking","Detail oriented","High ownership"]

Own strategic customer outcomes end-to-end by acting as a product manager for the account. Partner with customer leadership to define and continually refine the value thesis, track ROI and contracted usage, and drive corrective action when accounts fall behind. Lead QBRs, executive syncs, and renewal conversations using executive-grade storytelling, while partnering cross-functionally with Sales, Solutions, Product, and Engineering to shape what gets built and ensure account growth.

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FursaFursa
Tennr
Tennr
2 months ago

Platform Strategist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own strategic customer outcomes end-to-end by acting as a product manager for the account. Partner with customer leadership to define and continually refine the value thesis, track ROI and contracted usage, and drive corrective action when accounts fall behind. Lead QBRs, executive syncs, and renewal conversations using executive-grade storytelling, while partnering cross-functionally with Sales, Solutions, Product, and Engineering to shape what gets built and ensure account growth.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own strategic customers’ outcomes from start to finish, focusing on the value thesis and execution.
  • •Spend time with customer leadership to understand goals, incentives, and measures of success, and define what real value means.
  • •Monitor outcomes vs. what was sold and usage vs. contracted volume; run ROI analysis and adjust when goals or scope change.
  • •Diagnose when accounts are not on track, drive internal teams to act, and maintain standards for priority and “done.”
  • •Lead QBRs, executive syncs, renewal conversations, and expansion thesis; serve as the permanent relationship holder across the account lifecycle.
Travel: Low travel

Pay and Benefits

Salary: USD 225,000 - 255,000 annually
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Paid LeaveHealth Insurance401kParental Leave

Key Requirements

  • •3-6+ years in healthcare consulting, healthcare operations, or a related enterprise customer-facing role in SaaS, AI-native software, or HealthTech.
  • •Experience working with complex provider organizations and understanding how health systems measure success.
  • •Experience owning enterprise-level, multi-stakeholder relationships and driving outcomes requiring organizational change.
  • •Exceptional written and verbal communication with executive-level storytelling skills.
  • •Highly analytical and detail-oriented, translating data into clear recommendations and building metrics-driven presentations.
Experience:3-6 yearsHealthcare consultingHealthcare operationsSaaSHealthTechAI-native software
Skills:CommunicationExecutive storytellingAnalytical thinkingDetail orientedHigh ownership
Tech Stack:SaaSAI-native software

Company Brief

Tennr
Tennr is a tennis-focused platform that helps players find opponents, book courts, discover coaching, and join local tennis events. It aims to simplify match-making and court access for recreational and competitive tennis enthusiasts.
Industry: Online Marketplaces
Website