Kempinski

1 month ago

Recreation Receptionist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Help create a premium guest experience at the Health Club by warmly welcoming guests, assisting with memberships and facility information, processing transactions, and coordinating with spa therapists to ensure seamless bookings and high satisfaction.

Location: Doha

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Greet all visitors to the Spa and Wellness Centre in a warm and sincere manner, creating a positive first and last impression.
•Provide assistance such as lockers, towels, bathrobes, and information about services and facilities promptly and efficiently.
•Promote services and tours to potential members; assist with membership forms and refer to the team as needed.
•Handle spa cashier transactions, including retail and daily spa revenue, and issue receipts; balance cash at end of shift.
•Respond to incoming telephone calls per hotel standards, assist with bookings or route to relevant colleagues, and liaise with therapists regarding bookings/cancellations.

Key Requirements

•Provide warm, professional reception for guests and assist with membership sign-up and facility information.
•Balance cash register and handle spa cashier transactions, issuing receipts and daily revenue.
•Promote wellness centre services, provide membership information, and tour facilities to potential members.
•Maintain hygiene standards and adhere to quality audit requirements; ensure 100% guest satisfaction where applicable.
•Liaise with therapists for bookings and cancellations, and handle incoming inquiries with prompt, courteous service.

Experience:HospitalitySpaReceptionCustomer service

Skills:CommunicationCustomer serviceProfessionalismMultitaskingTime management

Company Brief

Kempinski

Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Kempinski

1 month ago

Recreation Receptionist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Doha

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Greet all visitors to the Spa and Wellness Centre in a warm and sincere manner, creating a positive first and last impression.
•Provide assistance such as lockers, towels, bathrobes, and information about services and facilities promptly and efficiently.
•Promote services and tours to potential members; assist with membership forms and refer to the team as needed.
•Handle spa cashier transactions, including retail and daily spa revenue, and issue receipts; balance cash at end of shift.
•Respond to incoming telephone calls per hotel standards, assist with bookings or route to relevant colleagues, and liaise with therapists regarding bookings/cancellations.

Key Requirements

•Provide warm, professional reception for guests and assist with membership sign-up and facility information.
•Balance cash register and handle spa cashier transactions, issuing receipts and daily revenue.
•Promote wellness centre services, provide membership information, and tour facilities to potential members.
•Maintain hygiene standards and adhere to quality audit requirements; ensure 100% guest satisfaction where applicable.
•Liaise with therapists for bookings and cancellations, and handle incoming inquiries with prompt, courteous service.

Experience:HospitalitySpaReceptionCustomer service

Skills:CommunicationCustomer serviceProfessionalismMultitaskingTime management

Company Brief

Kempinski

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor