Manager, Services Consulting

Braze
New York, London, San Francisco, Chicago, Austin, Singapore, Sydney
Workplace: HybridFull timeUSD 136,800 - 204,800 annuallyFunction: Consulting & AdvisoryExperience: 4+ yearsSkills: ["People management","Leadership","Mentoring","Stakeholder management","Presentation","Storytelling","Time management","Autonomy","Prioritization","Problem-solving"]

Lead Services Consultants and coach a team supporting Braze’s pre-sales and sales motion. Partner with Sales, Solutions Consulting, and post-sales leaders to scope client service requirements, deliver tailored presentations and project plans, and manage expectations across deal cycles (RFPs, pitches, on-site sessions). Build service subject-matter expertise, develop go-to-market talk tracks and training, and use customer and sales feedback to improve service packages.

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Braze
Braze
1 month ago

Manager, Services Consulting

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead Services Consultants and coach a team supporting Braze’s pre-sales and sales motion. Partner with Sales, Solutions Consulting, and post-sales leaders to scope client service requirements, deliver tailored presentations and project plans, and manage expectations across deal cycles (RFPs, pitches, on-site sessions). Build service subject-matter expertise, develop go-to-market talk tracks and training, and use customer and sales feedback to improve service packages.
Location: New York, London, San Francisco, Chicago, Austin, Singapore, Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Manager level

Key Responsibilities

  • •Coach, mentor, and manage 4+ global ICs, with future growth and hiring potential.
  • •Collaborate with Sales to support deal cycles, including RFPs, pitches, and on-site sessions.
  • •Develop and maintain subject-matter expertise in the Braze service offerings supported by the team.
  • •Conduct customer discovery and curate tailored session presentations, including bespoke project plans and resourcing requirements.
  • •Develop sales go-to-market materials, talk tracks, and training to help Sales position service package value.
Travel: High travel

Pay and Benefits

Salary: USD 136,800 - 204,800 annually
Equity and Bonus:Equity
Perks:EquityRsusHealth InsuranceDentalVisionLife InsuranceDisability InsuranceRetirementPaid LeaveParental LeaveLearning Budget

Key Requirements

  • •4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis.
  • •Excellent communication, presentation, and storytelling with significant client-facing experience.
  • •Strong stakeholder management experience with senior internal and external leaders.
  • •Experience working with Sales teams and deal cycles (RFPs, pitches) or exposure from a post-sales role.
  • •Available to travel to prospective customer offices for on-site visits and meetings.
Experience:4+ yearsSaaSCustomer-facing
Skills:People managementLeadershipMentoringStakeholder managementPresentationStorytellingTime managementAutonomyPrioritizationProblem-solving
Languages:English
Tech Stack:BrazeSaaS

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn