Head of Product, Trust (Risk/Identity)

Block
San Francisco
Workplace: RemoteFull timeUSD 304,500 - 456,700 annuallyFunction: Legal, Risk & ComplianceSkills: ["Player-coach leadership","Stakeholder alignment","Narrative communication","Coaching and mentoring","Strategic judgment"]

Lead Square-wide product strategy for seller trust, owning the roadmap across Risk and Identity. As a player-coach, you’ll be a hands-on DRI for the highest-stakes trust problems—setting the standard for craft while coaching senior PMs. Drive outcomes across Risk Loss Rate, Seller Trust, access expansion for trusted sellers, and ecosystem health, operating AI-native and partnering with Product, Engineering, Compliance, Legal, and Operations to deliver Trust & Safety initiatives.

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FursaFursa
Block
Block
4 days ago

Head of Product, Trust (Risk/Identity)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead Square-wide product strategy for seller trust, owning the roadmap across Risk and Identity. As a player-coach, you’ll be a hands-on DRI for the highest-stakes trust problems—setting the standard for craft while coaching senior PMs. Drive outcomes across Risk Loss Rate, Seller Trust, access expansion for trusted sellers, and ecosystem health, operating AI-native and partnering with Product, Engineering, Compliance, Legal, and Operations to deliver Trust & Safety initiatives.
Location: San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Sr. Director level

Key Responsibilities

  • •Set Square-wide strategy for building and maintaining seller trust across Risk and Identity.
  • •Lead product organization across Identity Verification, Access, Disputes, and Controls.
  • •Serve as hands-on DRI on the hardest Trust problems, owning ambiguous, highest-stakes bets.
  • •Champion seller experience by making verification, limits, and remediation fair and fast for legitimate sellers.
  • •Drive accountability for Risk Loss Rate, Seller Trust, trusted-seller access expansion, and ecosystem health across Square products.

Pay and Benefits

Salary: USD 304,500 - 456,700 annually
Perks:Remote WorkHealth InsuranceFlexible TimeRetirement SavingsFamily Planning

Key Requirements

  • •8+ years of product management, including experience leading and coaching senior product talent in complex or regulated domains.
  • •Player-coach orientation: ship your own work at senior scope while leveling up other PMs as people.
  • •Track record originating strategy in ambiguous spaces and building platform/infrastructure products.
  • •Direct experience with trust & safety, risk, identity, or compliance products.
  • •Experience managing regulatory requirements and compliance-driven product development.
Experience:FintechPaymentsRisk and fraudIdentity verificationComplianceKYC/AML
Skills:Player-coach leadershipStakeholder alignmentNarrative communicationCoaching and mentoringStrategic judgment
Languages:English
Tech Stack:AIMLFraud detectionIdentity verification

Company Brief

Block
Builds financial services and commerce tools to empower businesses and individuals, operating products such as Square, Cash App, Spiral (Bitcoin initiatives), TIDAL, and developer-focused payment and banking solutions.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn