7 hours ago

IGT Senior Manager, Clinical Applications- Remote (Midwest)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Lead a team of clinical specialists across your assigned geography to deliver customer education, escalations, service, and sales support for multiple clinical modalities. Drive adoption and retention of the installed base through customer success strategies that improve satisfaction, long-term partnerships, and market share. Own high-impact customer projects from launch readiness through governance and delivery, while managing operational excellence, metrics, revenue/cost targets, and cross-functional collaboration.

Location: Philadelphia, Cleveland, Indianapolis, Milwaukee, St. Louis, Chicago, Detroit

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Lead the execution of large-scale professional services and customer adoption programs, ensuring projects are delivered on time and aligned with business objectives.
•Serve as executive owner for high-impact customer projects by validating readiness and providing governance through delivery.
•Develop and execute customer success strategies to drive adoption, satisfaction, retention, and long-term partnerships.
•Resolve complex customer escalations and implement continuous improvement initiatives to enhance customer experience.
•Establish quality management standards and manage financial performance, operational metrics, and resource planning to ensure profitable execution.

Pay and Benefits

Salary: USD 116,250 - 193,000 annually

Equity and Bonus:Equity

Perks:Paid Leave401kHsaEquity

Key Requirements

•Bachelor’s degree (or equivalent) and 5+ years of experience in a technical, clinical, customer success, professional services, or sales environment.
•Minimum 3+ years of leadership experience managing teams and customer-facing operations.
•Proven experience leading large-scale professional services, customer success, implementation, or project delivery organizations.
•Strong program/project management skills for complex customer implementations, including resource and risk management and executive stakeholder communication.
•Demonstrated ability to build executive customer relationships, manage high-priority escalations, and drive continuous improvement.

Experience:5+ yearsClinicalCustomer successProfessional servicesSalesTechnical environment

Education:Bachelor's

Skills:LeadershipCommunicationInfluencingCross-functional collaborationOperational excellence

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips

Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn

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Philips

7 hours ago

IGT Senior Manager, Clinical Applications- Remote (Midwest)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Philadelphia, Cleveland, Indianapolis, Milwaukee, St. Louis, Chicago, Detroit

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Lead the execution of large-scale professional services and customer adoption programs, ensuring projects are delivered on time and aligned with business objectives.
•Serve as executive owner for high-impact customer projects by validating readiness and providing governance through delivery.
•Develop and execute customer success strategies to drive adoption, satisfaction, retention, and long-term partnerships.
•Resolve complex customer escalations and implement continuous improvement initiatives to enhance customer experience.
•Establish quality management standards and manage financial performance, operational metrics, and resource planning to ensure profitable execution.

Pay and Benefits

Salary: USD 116,250 - 193,000 annually

Equity and Bonus:Equity

Perks:Paid Leave401kHsaEquity

Key Requirements

•Bachelor’s degree (or equivalent) and 5+ years of experience in a technical, clinical, customer success, professional services, or sales environment.
•Minimum 3+ years of leadership experience managing teams and customer-facing operations.
•Proven experience leading large-scale professional services, customer success, implementation, or project delivery organizations.
•Strong program/project management skills for complex customer implementations, including resource and risk management and executive stakeholder communication.
•Demonstrated ability to build executive customer relationships, manage high-priority escalations, and drive continuous improvement.

Experience:5+ yearsClinicalCustomer successProfessional servicesSalesTechnical environment

Education:Bachelor's

Skills:LeadershipCommunicationInfluencingCross-functional collaborationOperational excellence

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn