Role in In-Room Dining (AFR)

Emaar Properties
United Arab Emirates
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 1+ yearsEducation: high_schoolSkills: ["Customer focus","Proactive communication","Service recovery","Resilience","Adaptability"]

Deliver exceptional in-room dining experiences by representing the brand throughout the guest journey, ensuring flawless service from welcome to farewell. Execute F&B service operations while following standards and procedures, prevent complaints, and perform effective service recovery when needed. Communicate proactively with fellow ambassadors to keep the guest’s interests first, embodying Emaar’s customer focus, ownership mindset, adaptability, and drive for results.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Emaar Properties
Emaar Properties
1 day ago

Role in In-Room Dining (AFR)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Deliver exceptional in-room dining experiences by representing the brand throughout the guest journey, ensuring flawless service from welcome to farewell. Execute F&B service operations while following standards and procedures, prevent complaints, and perform effective service recovery when needed. Communicate proactively with fellow ambassadors to keep the guest’s interests first, embodying Emaar’s customer focus, ownership mindset, adaptability, and drive for results.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Ensure exceptional dining experiences by representing the brand throughout the guest journey.
  • •Deliver flawless in-room dining service from welcome to farewell.
  • •Execute operational tasks in F&B service while following service standards and procedures.
  • •Prevent complaints and ensure adequate service recovery when needed.
  • •Proactively communicate with fellow ambassadors to keep the guest’s interests at heart.

Key Requirements

  • •Provide genuine service with high emotional intelligence (EQ).
  • •Minimum high school diploma required; a college degree in Hotel Management or related field preferred.
  • •At least one-year experience in a similar role in a 5-star hospitality company.
  • •Strong command of both written and spoken English; additional languages are an asset.
  • •Conduct operational tasks in F&B service while meeting service standards and procedures.
Experience:1+ years5-star hospitality
Education:High School in Hotel Management
Skills:Customer focusProactive communicationService recoveryResilienceAdaptability
Languages:English

Company Brief

Emaar Properties
Leading Dubai-based global real estate developer and lifestyle company known for master-planned communities and landmark assets such as Burj Khalifa and The Dubai Mall; operates property development, malls, hospitality and related services internationally.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1997
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor