Assistant Manager - Transformation

GMG
Gurugram
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Stakeholder management","Change management","Collaboration","Training and mentoring","Project leadership"]

Lead digital and operational transformation initiatives by integrating technology with retail business operations to improve customer experiences, growth, and innovation. Drive process optimization across sales, inventory, and customer service using data-driven methodologies and performance measurement. Research and deploy emerging technologies, support change adoption through training and mentoring, and collaborate with audit, marketing, supply chain, and store operations. Manage project tracking, timelines, ROI tracking, and post-rollout execution sustainability.

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GMG
GMG
2 months ago

Assistant Manager - Transformation

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead digital and operational transformation initiatives by integrating technology with retail business operations to improve customer experiences, growth, and innovation. Drive process optimization across sales, inventory, and customer service using data-driven methodologies and performance measurement. Research and deploy emerging technologies, support change adoption through training and mentoring, and collaborate with audit, marketing, supply chain, and store operations. Manage project tracking, timelines, ROI tracking, and post-rollout execution sustainability.
Location: Gurugram
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Identify opportunities to streamline operations across sales, inventory, and customer service.
  • •Apply data-driven methodologies to monitor, evaluate, and improve performance.
  • •Research, manage, and deploy emerging technologies and digital transformation initiatives for retail operations.
  • •Act as a catalyst for change by supporting adoption of new processes, tools, and technologies through training and mentoring.
  • •Ensure project trackers are maintained, escalate timeline deviations, provide status updates, and track ROI post roll-out.

Key Requirements

  • •5+ years of experience in retail transformation, process optimization, or digital innovation roles.
  • •Proven track record leading cross-functional projects and delivering measurable results.
  • •Strong understanding of retail business, including inventory and stock management processes.
  • •Strong stakeholder management capabilities with experience driving adoption across teams.
  • •Strong understanding of AI and data analytics, including data-driven decision-making.
Experience:5+ yearsRetail transformationDigital innovation
Skills:Stakeholder managementChange managementCollaborationTraining and mentoringProject leadership
Tech Stack:Microsoft ExcelMicrosoft PowerPointMicrosoft WordAIData analyticsBusiness intelligenceAgile

Company Brief

GMG
GMG (Gulf Marketing Group) is a global well-being company that retails, distributes and manufactures consumer, sports, health & beauty, food and home brands across MENA, SEA and Hong Kong, operating retail stores, distribution and manufacturing divisions.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1977
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