Senior Payment Operations Specialist, Infrastructure & Network Enablement

Flywire
Boston
Workplace: HybridFull timeUSD 80,000 - 100,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Stakeholder management","Communication","Incident management","Operational troubleshooting"]

Lead execution of strategic payment initiatives for a global payment network, driving operational readiness from planning through production. Own cross-functional delivery and governance with Product, Engineering, Treasury, Network, Finance, and Operations. Support incident management, contribute to major incident response and post-incident reviews, and track SLA/incident metrics. Help govern payment partner/bank performance with scorecards and identify network optimization opportunities.

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Flywire
Flywire
3 days ago

Senior Payment Operations Specialist, Infrastructure & Network Enablement

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 3 days ago

Job Summary

Lead execution of strategic payment initiatives for a global payment network, driving operational readiness from planning through production. Own cross-functional delivery and governance with Product, Engineering, Treasury, Network, Finance, and Operations. Support incident management, contribute to major incident response and post-incident reviews, and track SLA/incident metrics. Help govern payment partner/bank performance with scorecards and identify network optimization opportunities.
Location: Boston
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Drive successful execution of strategic payment initiatives from planning through production, ensuring operational readiness and cross-functional alignment.
  • •Coordinate delivery across Product, Network, Treasury, Finance, and Operations; manage dependencies, milestones, and risks.
  • •Support incident management across Operations, contributing to major incident response, root cause analysis, and post-incident reviews.
  • •Track operational metrics including incident resolution time and SLA adherence.
  • •Help govern payment partners and banking relationships using scorecards; identify and document network optimization opportunities.

Pay and Benefits

Salary: USD 80,000 - 100,000 annually

Key Requirements

  • •Undergraduate degree and 5+ years of experience within Payments, Fintech, Banking, or Financial Services.
  • •Proven experience supporting or leading cross-functional project execution.
  • •Strong understanding of payments operations, banking infrastructure, and payment life cycles.
  • •Demonstrated experience with incident management and operational troubleshooting.
  • •Excellent stakeholder management and communication skills.
Experience:5+ years
Education:Bachelor's
Skills:Stakeholder managementCommunicationIncident managementOperational troubleshooting
Languages:English

Company Brief

Flywire
Provides a global payments platform and vertical-specific software to enable complex cross-border and domestic receivables for education, healthcare, travel and B2B clients, streamlining payments, reconciliation and receivables workflows.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Boston, United States
Founded: 2009
Glassdoor
Glassdoor: 3.5
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