CoLab

1 month ago

Senior Implementation Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Lead onboarding delivery for customers by configuring environments, training users, and guiding enterprises from contract to adoption. Own the onboarding playbooks, collaborate with Customer Success, Education, and Product to scale repeatable processes, and help customers achieve measurable value through live deployments and self-serve education.

Location: Canada, United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Lead onboarding kickoff calls, training sessions, and launch coordination tailored to each customer’s use cases
•Configure customer environments: integrations, SSO, workspace setup, user permissions
•Define and track onboarding milestones with timelines and risks, ensuring value delivery
•Connect customers to CoLab Academy resources for continued adoption post-implementation
•Build repeatable onboarding playbooks, templates, and processes to scale across customers

Key Requirements

•2+ years in technical implementation, onboarding, customer training, or solutions engineering (SaaS preferred)
•Engineering background or equivalent comfort with integrations, workflows, and technical troubleshooting
•Proven ability to train and enable users on complex technical products
•Experience managing enterprise deployments or large-scale rollouts
•Strong communication skills and ability to work with cross-functional teams

Experience:2+ yearsSaaSEnterprise softwareManufacturing

Skills:CommunicationTrainingProblem-solvingCollaboration

Languages:English

Tech Stack:WindchillTeamcenterEnoviaSSOPLMCADCATIANXCreoSolidWorksWindchill PLM

Company Brief

CoLab

Provides a cloud-based construction quality and issue management platform that centralizes photos, punch lists, RFIs, and collaboration workflows to help teams track, resolve, and report construction defects and progress.

Industry: Construction Tech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: United States

Website LinkedIn

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CoLab

1 month ago

Senior Implementation Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Canada, United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Lead onboarding kickoff calls, training sessions, and launch coordination tailored to each customer’s use cases
•Configure customer environments: integrations, SSO, workspace setup, user permissions
•Define and track onboarding milestones with timelines and risks, ensuring value delivery
•Connect customers to CoLab Academy resources for continued adoption post-implementation
•Build repeatable onboarding playbooks, templates, and processes to scale across customers

Key Requirements

•2+ years in technical implementation, onboarding, customer training, or solutions engineering (SaaS preferred)
•Engineering background or equivalent comfort with integrations, workflows, and technical troubleshooting
•Proven ability to train and enable users on complex technical products
•Experience managing enterprise deployments or large-scale rollouts
•Strong communication skills and ability to work with cross-functional teams

Experience:2+ yearsSaaSEnterprise softwareManufacturing

Skills:CommunicationTrainingProblem-solvingCollaboration

Languages:English

Tech Stack:WindchillTeamcenterEnoviaSSOPLMCADCATIANXCreoSolidWorksWindchill PLM

Company Brief

CoLab

Industry: Construction Tech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: United States

Website LinkedIn