Cyngn

1 month ago

Senior Program Manager – Deployments

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Own the end-to-end deployment operations program for autonomous vehicle deployments, designing scalable processes from contract to live operation. Identify bottlenecks and automate them across sales, customer success, and support; coordinate with sales, CS and engineering; maintain playbooks, tooling, and workflows; and drive deployment improvements through metrics and field feedback.

Location: Mountain View

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Own the end-to-end deployment operations program, designing and scaling the processes that take a customer from signed contract to live autonomous operation.
•Identify manual, brittle, or one-off processes across sales, customer success, and customer support that create bottlenecks at scale, and build automated replacements.
•Partner with sales and customer success to ensure pre-sale commitments translate into executable deployment plans with clear timelines, dependencies, and handoffs.
•Develop and maintain the operational playbooks, tooling, and workflows that field and support teams rely on across all active deployments.
•Establish SLA frameworks and escalation paths for customer support that remain effective as deployment volume grows.

Pay and Benefits

Salary: USD 140,000 - 175,000 annually

Perks:Health Insurance401kRemote WorkParental LeaveMeal AllowanceSabbatical

Key Requirements

•6+ years of experience in program or project management, deployment operations, or a related role with direct ownership of scaling complex programs.
•Bachelor's degree in Computer Science, Engineering, Business, or a related discipline.
•Demonstrated experience designing and automating workflows across sales, customer success, or support functions, ideally in a hardware or field deployment context.
•Strong analytical instincts with the ability to spot systemic problems in operational data and build durable solutions.
•Experience working closely with customer-facing teams in a technical product environment involving complex, multi-stakeholder deployments.

Experience:6+ yearsAutonomous vehiclesRoboticsIndustrial automationHardware deploymentsDeployment operations

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:HubSpotSalesforceZendeskJiraConfluence

Company Brief

Cyngn

Builds autonomous driving software and AI-driven mobility solutions for commercial and industrial vehicles, offering perception, control, and fleet management systems for material handling, last-mile delivery, and automated industrial operations.

Industry: Autonomous Vehicles

Headquarters: San Jose, United States

Website LinkedIn

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Cyngn

1 month ago

Senior Program Manager – Deployments

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Mountain View

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Own the end-to-end deployment operations program, designing and scaling the processes that take a customer from signed contract to live autonomous operation.
•Identify manual, brittle, or one-off processes across sales, customer success, and customer support that create bottlenecks at scale, and build automated replacements.
•Partner with sales and customer success to ensure pre-sale commitments translate into executable deployment plans with clear timelines, dependencies, and handoffs.
•Develop and maintain the operational playbooks, tooling, and workflows that field and support teams rely on across all active deployments.
•Establish SLA frameworks and escalation paths for customer support that remain effective as deployment volume grows.

Pay and Benefits

Salary: USD 140,000 - 175,000 annually

Perks:Health Insurance401kRemote WorkParental LeaveMeal AllowanceSabbatical

Key Requirements

•6+ years of experience in program or project management, deployment operations, or a related role with direct ownership of scaling complex programs.
•Bachelor's degree in Computer Science, Engineering, Business, or a related discipline.
•Demonstrated experience designing and automating workflows across sales, customer success, or support functions, ideally in a hardware or field deployment context.
•Strong analytical instincts with the ability to spot systemic problems in operational data and build durable solutions.
•Experience working closely with customer-facing teams in a technical product environment involving complex, multi-stakeholder deployments.

Experience:6+ yearsAutonomous vehiclesRoboticsIndustrial automationHardware deploymentsDeployment operations

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:HubSpotSalesforceZendeskJiraConfluence

Company Brief

Cyngn

Industry: Autonomous Vehicles

Headquarters: San Jose, United States

Website LinkedIn