SR Universal Banker

HSBC
China
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Communication","Client focus","Influencing","Result-driven","Work under pressure"]

Support HSBC Premier clients as part of the Premier relationship team by discovering customer needs, acquiring new-to-bank customers, and delivering service excellence. Promote digital/CCSS solutions to reduce teller/PRS service burden, support branch operations, and complete simple retail sales. Help protect the bank through vigilance against fraud, knowing your customer, adherence to regulations and policies, and minimizing operational risk, while coordinating with compliance, credit, risk, and internal control.

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FursaFursa
HSBC
HSBC
2 months ago

SR Universal Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Support HSBC Premier clients as part of the Premier relationship team by discovering customer needs, acquiring new-to-bank customers, and delivering service excellence. Promote digital/CCSS solutions to reduce teller/PRS service burden, support branch operations, and complete simple retail sales. Help protect the bank through vigilance against fraud, knowing your customer, adherence to regulations and policies, and minimizing operational risk, while coordinating with compliance, credit, risk, and internal control.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Engage and discover customer needs during branch entry.
  • •Acquire new-to-bank customers and provide outstanding Premier customer experience.
  • •Deliver service excellence and support the branch.
  • •Promote digital/CCSS solutions to reduce teller/PRS service burden.
  • •Complete simple retail sales while protecting the bank via fraud vigilance, KYC, and regulatory/policy adherence.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •At least half years’ experience in HSBC WPB roles.
  • •Strong communication, client focus, and influencing skills.
  • •Sound knowledge of HSBC products and services, especially digital channel knowledge.
  • •Ability to communicate well in English and local languages; meet local regulatory and licensing requirements.
Experience:BankingPremier bankingWealth management
Education:Bachelor's
Skills:CommunicationClient focusInfluencingResult-drivenWork under pressure
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn