Insider

3 months ago

Account Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 28 minutes agoStatus: Live

Job Summary

Account Director leading renewals, expansions, and strategic negotiations for a US-based SaaS portfolio. You’ll own stakeholder relationships from onboarding to business reviews, collaborate with Customer Success, drive upsell/cross-sell opportunities, forecast performance, and ensure renewal success while aligning with product and marketing to deliver customer advocacy and measurable business impact.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Own renewals and stakeholder management across a portfolio of accounts.
•Partner with Customer Success Managers to drive renewals, expansions, and monthly/quarterly targets.
•Negotiate contract terms and pricing with executives and enterprise stakeholders.
•Lead Business Reviews and sponsor nurturing to align product suites with customer needs.
•Monitor market trends and drive advocacy through success stories and testimonials.

Pay and Benefits

Perks:EsopLearning Budget

Key Requirements

•4+ years of experience in Customer Success Management, Account Management, or Sales, ideally in SaaS
•Proven oral and written communication abilities with clients worldwide
•Proven track record of using sales and persuasive skills
•Self-motivated with a tech-savvy mindset and ability to improve client relationships
•Ability to negotiate contracts and navigate legal discussions

Experience:4+ yearsSaaSEnterprise software

Skills:CommunicationNegotiationPresentationRelationship managementProject management

Languages:English

Tech Stack:CRMSalesforceMS Office

Company Brief

Insider

Provides a growth management and personalization platform that helps brands unify customer data, run personalized experiences across channels, and optimize acquisition, conversion, and retention using AI-driven segmentation and orchestration.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: Istanbul, Turkey

Founded: 2012

Website

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Insider

3 months ago

Account Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 28 minutes agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Own renewals and stakeholder management across a portfolio of accounts.
•Partner with Customer Success Managers to drive renewals, expansions, and monthly/quarterly targets.
•Negotiate contract terms and pricing with executives and enterprise stakeholders.
•Lead Business Reviews and sponsor nurturing to align product suites with customer needs.
•Monitor market trends and drive advocacy through success stories and testimonials.

Pay and Benefits

Perks:EsopLearning Budget

Key Requirements

•4+ years of experience in Customer Success Management, Account Management, or Sales, ideally in SaaS
•Proven oral and written communication abilities with clients worldwide
•Proven track record of using sales and persuasive skills
•Self-motivated with a tech-savvy mindset and ability to improve client relationships
•Ability to negotiate contracts and navigate legal discussions

Experience:4+ yearsSaaSEnterprise software

Skills:CommunicationNegotiationPresentationRelationship managementProject management

Languages:English

Tech Stack:CRMSalesforceMS Office

Company Brief

Insider

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: Istanbul, Turkey

Founded: 2012

Website