Studentische Unterstützung ambulante Service Desk Fakturierung Bern (a) 50-100%

Mediclinic
Switzerland
Workplace: RemoteContractFunction: Customer Support (Service Desk)Education: certificationSkills: ["Teamwork","Responsibility","Flexibility","Communication"]

Support the ambulatory Service Desk billing team by handling billing rejections and performing related administrative tasks such as guarantor checks, obtaining medical reports, and address clarifications. You will communicate with patients, physicians, and cost bearers (by phone and in writing), help with day-to-day operations, and provide support in cancellation and re-billing cases. Ideal if you’re studying or have a commercial background and enjoy medical topics.

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FursaFursa
Mediclinic
Mediclinic
1 day ago

Studentische Unterstützung ambulante Service Desk Fakturierung Bern (a) 50-100%

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Support the ambulatory Service Desk billing team by handling billing rejections and performing related administrative tasks such as guarantor checks, obtaining medical reports, and address clarifications. You will communicate with patients, physicians, and cost bearers (by phone and in writing), help with day-to-day operations, and provide support in cancellation and re-billing cases. Ideal if you’re studying or have a commercial background and enjoy medical topics.
Location: Switzerland
Workplace: Remote
Employment Type: Contract · Permanent
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Process billing rejections for the ambulatory service area.
  • •Handle administrative tasks such as guarantor checks, requesting medical reports, and address clarifications.
  • •Clarify matters with patients, physicians, and cost bearers (phone and in writing).
  • •Support team leads and colleagues in day-to-day operations.
  • •Support cancellation and re-billing (storno and refaktura).

Key Requirements

  • •Ongoing studies or a completed commercial apprenticeship/training or comparable qualification.
  • •Quick understanding with strong interest in medical topics.
  • •Good Microsoft Office skills; SAP knowledge is an advantage.
  • •Enjoy working with external and internal stakeholders.
  • •Very good German skills; foreign languages are an advantage.
Education:Certification / Diploma
Skills:TeamworkResponsibilityFlexibilityCommunication
Languages:German
Tech Stack:Microsoft OfficeSAP

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
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