Sr Customer Development Rep Shanghai HKP Sub-branch (Shanghai, SH, CN, 200001)

HSBC
Shanghai
Workplace: OnsiteFull timeFunction: Product ManagementEducation: bachelorsSkills: ["Presentation","Sales","Objection handling","Working under pressure","Interpersonal communication","Customer service orientation"]

Drive Premier customer acquisition by implementing Premier Acquisition strategies and converting central or self-generated leads into new-to-bank clients. Complete retail sales requirements to deliver high-quality service for top personal clients, building strong working relationships across Premier and partner business areas. Provide excellent customer service and meet customer satisfaction targets, supported by product knowledge and effective objection handling in a fast-changing regulatory environment.

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FursaFursa
HSBC
HSBC
2 days ago

Sr Customer Development Rep Shanghai HKP Sub-branch (Shanghai, SH, CN, 200001)

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Last checked: 5 hours agoStatus: Live

Job Summary

Drive Premier customer acquisition by implementing Premier Acquisition strategies and converting central or self-generated leads into new-to-bank clients. Complete retail sales requirements to deliver high-quality service for top personal clients, building strong working relationships across Premier and partner business areas. Provide excellent customer service and meet customer satisfaction targets, supported by product knowledge and effective objection handling in a fast-changing regulatory environment.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Implement Premier Acquisition strategies to drive successful outcomes.
  • •Acquire new-to-bank customers via central or self-generated leads.
  • •Complete simple retail sales to deliver high-quality service for highest value personal clients.
  • •Develop strong working relationships with relevant business areas (e.g., WPB, Marketing).
  • •Deliver high-standard customer service to meet customer satisfaction targets.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •Minimum one year of proven and progressive financial services and/or retail sales experience (or equivalent).
  • •Sound knowledge of deposits and other WEM products (including mortgage).
  • •Knowledge of laws/regulations and consumer/market trends impacting banking and finance.
  • •Strong presentation and sales skills, including objection handling and working under pressure.
Experience:Financial servicesRetail sales
Education:Bachelor's
Skills:PresentationSalesObjection handlingWorking under pressureInterpersonal communicationCustomer service orientation

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn