Senior Analyst, Partner Operations

Salesforce
Indianapolis
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3-5 yearsSkills: ["Project management","Communication","Collaboration","Emotional intelligence","Problem-solving"]

Own requirements and support enhancements for partner order management systems, pricing configurations, and quoting workflows. Serve as an operational SME across the partner transaction lifecycle, partnering with Engineering, Product, Finance, Legal, and field teams to translate complex business needs into scalable solutions. Drive cross-functional projects, triage escalated issues, support audit/compliance testing, and deliver executive-ready project updates while improving efficiency across partner operations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Salesforce
Salesforce
12 hours ago

Senior Analyst, Partner Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own requirements and support enhancements for partner order management systems, pricing configurations, and quoting workflows. Serve as an operational SME across the partner transaction lifecycle, partnering with Engineering, Product, Finance, Legal, and field teams to translate complex business needs into scalable solutions. Drive cross-functional projects, triage escalated issues, support audit/compliance testing, and deliver executive-ready project updates while improving efficiency across partner operations.
Location: Indianapolis
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as the operational SME for partner order management systems and quoting workflows, owning requirements review, UAT, and production sign-off for enhancements.
  • •Lead cross-functional projects to improve ordering, approvals, and partner support processes.
  • •Partner with Business Technology and Engineering to document business requirements and drive enhancements from scoping through deployment.
  • •Support audit and compliance readiness by participating in testing cycles that protect financial controls.
  • •Triage and resolve complex escalated issues and coordinate cross-functional meetings, documentation, and executive-ready status updates while identifying process gaps.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Parental401kLife InsuranceDisability InsuranceEquity

Key Requirements

  • •3–5 years of experience in Revenue Operations, Deal Operations, Business Operations, or a related analytical/systems role in a SaaS or technology company.
  • •Strong project management instincts to scope work, track competing priorities, and drive cross-functional decisions to closure.
  • •Analytical, detail-oriented approach to complex business logic, data mappings, and system requirements.
  • •Ability to communicate clearly by translating technical and operational complexity for diverse audiences.
  • •Experience with Salesforce CRM or similar enterprise platforms and/or channel sales, partner programs, or marketplace ecosystems is a plus.
Experience:3-5 years
Skills:Project managementCommunicationCollaborationEmotional intelligenceProblem-solving
Tech Stack:Salesforce CRMSalesforce

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor