Teller

RAKBANK
Abu Dhabi
Full timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Customer focus","Communication","Interpersonal skills","Attention to detail","Teamwork","Integrity"]

Process teller transactions accurately, including cash deposits, withdrawals, cheque transactions, and remittances, while delivering exceptional customer service in the Musaffah Branch. Ensure compliance with RAKBANK policies and UAE Central Bank regulations, maintain cash-handling and transaction accuracy, and support smooth branch operations. Identify opportunities to improve service quality and operational efficiency, assist customers with day-to-day banking enquiries, and contribute to a collaborative branch environment with integrity and care.

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FursaFursa
RAKBANK
RAKBANK
2 days ago

Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Process teller transactions accurately, including cash deposits, withdrawals, cheque transactions, and remittances, while delivering exceptional customer service in the Musaffah Branch. Ensure compliance with RAKBANK policies and UAE Central Bank regulations, maintain cash-handling and transaction accuracy, and support smooth branch operations. Identify opportunities to improve service quality and operational efficiency, assist customers with day-to-day banking enquiries, and contribute to a collaborative branch environment with integrity and care.
Location: Abu Dhabi
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Process customer transactions including cash deposits, withdrawals, cheque transactions, and remittances accurately and efficiently.
  • •Deliver exceptional customer service and provide a positive branch banking experience.
  • •Ensure compliance with RAKBANK policies, operating procedures, and UAE Central Bank regulations.
  • •Support branch operations by maintaining accuracy in transaction processing and cash handling activities.
  • •Identify opportunities to improve service quality and operational efficiency, assist customers with enquiries, and contribute to a collaborative environment with integrity.

Key Requirements

  • •UAE National (Family Book required).
  • •Bachelor's degree, diploma, or equivalent qualification.
  • •Previous experience in customer service, retail, hospitality, sales, or banking is advantageous.
  • •Strong communication and interpersonal skills.
  • •Excellent attention to detail and accuracy.
Education:Bachelor's
Skills:Customer focusCommunicationInterpersonal skillsAttention to detailTeamworkIntegrity
Languages:US

Eligibility

Nationality:UAE National

Company Brief

RAKBANK
RAKBANK is a United Arab Emirates-based bank offering personal, business, and commercial banking services, including accounts, cards, loans, deposits, and digital banking products. It serves retail customers and SMEs across the UAE.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ras Al Khaimah, United Arab Emirates
Founded: 1976
WebsiteLinkedIn